Our 100th Stamps.com Blog Post

September 24th, 2014 Comments off

This marks the 100th Stamps.com Blog post! We couldn’t be more excited about it and would like to give a special 100-blog-post2 thanks to our readers, people who gave comments and likes, and our guest bloggers. Our goal is to publish content that helps customers enhance their Stamps.com experience, optimize their mailing and shipping, and steadily improve their business. Thanks to you, our active blog community, we’ve been able to do just that.

We now invite you to read unknown facts, highlights and the most popular postings from our blog:

Total Stamps.com Blog Visitors
Over 201,000 people have visited the Stamps.com Blog. The average time on site is 2 minutes and 32 seconds.

Blog Post With The Most Comments
The Understanding the USPS 13-Ounce Mail Rule blog post received over 127 comments.

First Blog Post
New Features of Stamps.com Version 8.0 was our very first blog entry.

Top 5 Favorite Posts (based on highest page views)
1. Understanding the USPS 13-Ounce Mail Rule, posted March 15, 2011.

2. Lower Shipping Costs with Priority Mail Flat Rate Packages, posted September 3, 2009.

3. New USPS Prices Coming This April for First Class Mail, posted January 13, 2011.

4. Free Shipping Program for eBay Sellers, posted October 23, 2009.

5. Version 8.5: Import Order Data from eBay, Amazon & More, posted September 18, 2009.

We want to hear from you!
Let us know what you want to read about. Simply leave a comment below and we’ll review it. It’s the perfect opportunity to be heard and get involved.

Categories: USPS News Tags:

Address Book Help – How to Manage your Delivery Addresses

September 24th, 2014 Comments off

The Stamps.com Address Book enables you to store address, phone, and email information for everyone you mail or ship to. You can also directly access address books in other applications, such as Microsoft Outlook or Act! Alternatively, you can import address book data from a variety of sources.

To get to your Address Book inside the Stamps.com software, click “Address Book” in the left navigation bar under My Account.

 howto_address-book

#1 Directly access third-party address books
From the Address Book drop-down list, you can choose the default Stamps.com address book, or connect to a third-party address book (such as Microsoft Outlook).  If the drop-down list does not include the address book that you want to use, you can install a plug-in.

#2 Search or sort the list
Use the powerful searching and sorting tools to find specifc recipients.

#3 Add contacts and groups
You can add contact information manually by clicking “New Contact.” If you fnd that you frequently send mass mailings to a subset of your address book, use “New Group” to put these contacts into a group. Then you can select all of the recipients in this group with a single click. (This feature not available for third-party address books.)

#4 Import or export contacts
You can also import contact information from a third-party address book into the Stamps.com address book. Click on “Import” and follow the on-screen instructions. Similarly, you can click on “Export” to export your Stamps.com address book data to a comma-separated values (CSV) fle, which can be read by most address book, database, and spreadsheet applications.

#5 Select recipients for a mass mailing
Use the check box by each person’s name to add that person to the list for a given mailing.

#6 Print postage
Click “Print Postage” to go directly from the Address Book interface to a mailing or shipping tool (envelopes, packages, or international). The Delivery Address box will be populated with your recipient selections.

TIP! Connect to a third-party address book
To leverage an existing address book in another application (such as Microsoft Outlook), select “Install more address book providers” from the Address Book drop-down list. From the Component Installation dialog box, select one or more third-party applications whose address books you want to access. The Stamps.com application will shut down in order to install the plug-in(s).  If you make changes or additions to contact information in the  Stamps.com address book interface, the changes will immediately be refected in the third-party application.

Stamps.com can access the following third-party address books:
• Daytimer Organizer
• ACT!
• Intuit QuickBooks
• Lotus Organizer
• Outlook Express/Works/Internet Explorer
• Microsoft Outlook
• Schedule Plus
• Windows Contacts for Vista

Categories: Letter Mailing, Shipping Tags:

Free Webinar on Sep 21 – Harnessing the Holidays!

September 24th, 2014 Comments off

Blog_Webinar-HarnessingHolidays2Learn E-commerce Secrets for the Upcoming Holiday Season!

Have you done everything you can to prepare for the holidays? Stamps.com invites you to learn how to drive more traffic to your site and handle the increased demand. To deliver some key ingredients for holiday success, we’ve teamed up with two technology partners – TrueShip, a leading multi-carrier shipping solutions provider; and Volusion, a leading e-commerce solutions provider. Together, they will help you identify ways to make the most of the 2011 holiday season!

What: Free webinar featuring tips to generate more e-commerce sales

When: Wednesday, September 21, 2011, at 11:00 am PT / 2:00 pm ET

Where: Register at https://www2.gotomeeting.com/register/783501330

Key things you will learn in this free webinar:
– Tips to optimize your online marketing
– How to get more exposure and results
– Managing multiple channels efficiently
– Streamlining fulfillment processes

Stamps.com Gallery Grand Opening: The Art of Customer Service

September 24th, 2014 Comments off

There’s an art to providing award-winning customer service, and no one knows this better than the artists who work in the Stamps.com Customer Care department. Stamps.com recently held the first-ever annual art exhibit for employees, featuring original works by many talented artists who double as Customer Care Representatives. When they’re not helping Stamps.com customers, you’ll find them expressing their talents through various forms of art.

The Stamps.com Gallery was located in the company headquarters and allowed the Customer Care team to share their craft with fellow employees, which included acrylic painting, graphic design, photography, comic book art, knits, illustrations and more. And now we’d like to share the art of our Customer Care team with you! Please view the event photos below and enjoy.

SDC Art Show (5)aa

Spectators at the grand opening of the Stamps.com Gallery.

Seeking Serenity, color photography by Vince Yanez. Customer Care team member since October 1999.

Seeking Serenity, color photography by Vince Yanez. Customer Care team member since October 1999.

Stamps.com (Exterior), acrylic painting by Paul Morris. Customer Care team member since May 2003.

Stamps.com (Exterior), acrylic painting by Paul Morris. Customer Care team member since May 2003.

After-Burn, photograph and lighter mixed media by Gloria Smith. Customer Care team member since April 2009.

After-Burn, photograph and lighter mixed media by Gloria Smith. Customer Care team member since April 2009.

Between the Lines, acrylic on linen canvas by Dawn Stevenson. Customer Care team member since July 2007.

Between the Lines, acrylic on linen canvas by Dawn Stevenson. Customer Care team member since July 2007.

Wilbur I, silkscreen print on poster board by Hal Case. Customer Care team member since October 2006.

Wilbur I, silkscreen print on poster board by Hal Case. Customer Care team member since October 2006.

Tree Star, afghan by Nancy Nolasco. Customer Care team member since February 2009.

Tree Star, afghan by Nancy Nolasco. Customer Care team member since February 2009.

Homage to JFK, graphic design piece by Rich Grzesiak. Customer Care team member since February 2007.

Homage to JFK, graphic design piece by Rich Grzesiak. Customer Care team member since February 2007.

The Man Called Nova, comic book illustration by Jeff Hurst. Customer Care team member since March 2007.

The Man Called Nova, comic book illustration by Jeff Hurst. Customer Care team member since March 2007.

The World as I See It, photographic presentation by Melanie Victor. Customer Care team member since April 2009.

The World as I See It, photographic presentation by Melanie Victor. Customer Care team member since April 2009.

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