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Celebrate Customer Service Week with Stamps.com

October 7th, 2011


Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, we have an award-winning team with a gold medal to prove it! This year our Customer Care team earned the American Teleservices Association Call Center Gold Medal and recognition as the American Business Awards Customer Service Department of the Year finalist.

We’re celebrating Customer Service Week at Stamps.com with daily, Las Vegas-themed activities including a buffet breakfast, surprises, costume contest, barbecue and more.

“Every day, call by call, email by email, and chat by chat, our Customer Care team delivers the unparalleled support that Stamps.com customers expect,” said Director of Customer Service Dawn Stevenson. “This truly is my favorite week because not only do we get to acknowledge and celebrate our team of rock stars, but the entire company focuses on building community, forming relationships, and supporting one another. We show our appreciation to the Customer Care team and they, in turn, do the same for our wonderful, loyal customers.”

Please join us in wishing our fabulous Customer Care professionals a happy Customer Service Week!

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  1. stampscomblog
    January 27th, 2012 at 09:56 | #1

    Hi Roger,

    To cancel your Stamps.com account, please call our Customer Support team at 1-888-434-0055 (open Mon-Fri, 6am to 6pm PT).


  2. Roger Lay
    January 18th, 2012 at 15:33 | #2

    I can’t seem to find a way to contact customer service. I received a CD in the mail and thought it was a great idea to be able to print postage from home. But without my knowing it, about $26 has been charged to my credit card and I haven’t even done anything yet. I was not expecting this. Nowhere during the installation did it say that I would be charged anything. I thought I was giving my cc# to purchase postage when I needed it. Please credit all charges back to my CC# and cancel my account with stamps.com. Please confirm this has been done.

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