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Impact of Bad Addresses on USPS Parcel Delivery

July 13th, 2018

In May 2018, there were 23 million packages shipped by the USPS that had issues with address quality on the shipping label. Sometimes this inaccurate info is very minor, such as a missing apartment number and the package can still be delivered on time.  Other times the incorrect address info can be a major problem, causing a long delay in delivery or even require the package to be sent back to the sender.

23,600,524 USPS Packages had missing address info in May 2018

Most online retailers understand the importance of fast delivery. The “Amazon Effect” has created a whole generation of buyers that expect fast (and free) delivery within 2 days of ordering their product.   If there are delays, the customer can become unhappy quickly, which can snowball into negative reviews and the customer never buying from your store again.  Plus, an unhappy customer brings additional labor costs for Customer Support and extra shipping costs for those packages that are sent back.  Removing any obstacles for fast package delivery is a huge benefit for any online seller.

Stamps.com Automatically Verifies All U.S. Addresses

The good news is that Stamps.com can catch these incorrect addresses before your shipping labels are ever printed.  Stamps.com matches all label addresses against the USPS Address Matching System, an up-to-date database that verifies all deliverable mailing addresses in the U.S. This process is completed automatically – whether you are manually inputting an address on the “Packages” tab or automatically importing retail orders using one of our ecommerce integrations.  The system also adjusts addresses to the preferred USPS addressing standards. For example, if you write “Suite 100” in an address, the Stamps.com address cleansing process will abbreviate “Suite” to “STE”, the preferred USPS format. During address cleansing, Stamps.com will also add the proper ZIP + 4 Code to your address.

Avoid delays in package delivery.  Get addresses validated automatically by printing all of your USPS shipping labels with Stamps.com.

 

Source: Mailers Technical Advisory Committee June 2018

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