Stamps.com Introduces New Integration with Etsy

December 9th, 2011 3 comments

I’m pleased to announce Stamps.com’s new integration with Etsy.com, giving Etsy sellers the power to print USPS® shipping labels for any mail class, even First Class Mail International. How do Etsy Sellers integrate with Stamps.com and start printing shipping labels? It’s easy, and we show you all the details in this new how-to video.

Stamps.com Etsy Integration Features:

  • Import orders from your Etsy account, eliminating the need to copy and paste
  • Easily print USPS shipping labels for any mail class including international
  • Once labels have printed, Stamps.com will post-back detailed order information back to your Etsy account including Delivery Confirmation numbers, shipping dates and mail class
  • Save time by using an integrated USB digital scale and automated customs forms for international packages
  • Receive discounted rates for First Class Packages, Priority Mail and Express Mail

NetStamps Misprints: How to Apply for Mail-in Refund (Video)

August 19th, 2011 12 comments

It happens. You are printing postage on NetStamps and the postage misprints.

The good news is you can easily apply for a postage refund with Stamps.com. We’ve created a simple mail-in refund process for common postage misprints that occur, such as:
• No postage printed at all on the NetStamps sheet (although your account balance was charged)
• Postage printed on the back of the NetStamps sheet
• Postage printed incorrectly on the front of the NetStamps sheet

When a postage misprint occurs, the USPS® requires physical proof that the labels were misprinted or unused. Be sure to submit the misprinted or unused NetStamps sheet to Stamps.com along with your Mail-in Refund Request Form. Watch our video to learn more about how to apply for a NetStamps mail-in refund.

REPRINT TIP! Try to reprint your postage first by using the “Reprint” button located in the bottom right corner of the software. Stamps.com customers are able to reprint their postage without being charged a second time or having to process a mail-in refund.

Categories: Customer Support, How To Videos Tags:

Stamps.com Video – New Features of Version 8.9

July 20th, 2011 11 comments

With the release of Stamps.com Version 8.9, we’ve put together a highlight video showcasing the new features that have been added to our USPS shipping software.

The video focuses on three specific time and money-saving tools including:

Stamps.com Version 8.9 is free to download for new and existing customers at http://www.stamps.com/download/

Stamps.com Video – Highlights of Version 8.8 Shipping Features

March 23rd, 2011 Comments off

With the launch of Stamps.com Version 8.8, we’ve put together a video highlighting the new shipping features that have been added to the software.

This video focuses on three key communication tools that have been added for ecommerce sellers, including Order Detail Visibility, Packing Slips and Customizable Shipment Notification Emails.

 

Stamps.com Version 8.8 is free to download at http://www.stamps.com/download/

Stamps.com Video – How to Import Orders from Amazon

February 11th, 2011 1 comment
We have a new video that showcases how easy it is to connect your Amazon Pro Merchant account to Stamps.com. Once your account is connected, you’ll be able to easily import all of your Amazon orders into Stamps.com so you can print shipping labels for all USPS mail classes, including Media Mail and First Class Mail International.
Stamps.com will also post-back the delivery confirmation details into your Amazon account.  (For First Class Mail International packages, the customs forms number will post-back.) This process completely eliminates the need to manually input any address data.

Our new “How to” video showcases how easy it is to connect your Amazon Pro Merchant account to Stamps.com. Once your connection is established, you’ll be able to easily import all of your Amazon orders into Stamps.com so you can print shipping labels for all USPS mail classes, including Media Mail and First Class Mail International.

Stamps.com will also post-back the delivery confirmation details into your Amazon Pro Merchant account.  (For First Class Mail International packages, the customs forms number will post-back.) This process completely eliminates the need to manually input any address data.

Get detailed instructions on the Stamps.com Amazon integration

Call us toll-free at 1-888-434-0055, Monday - Friday, 6 AM - 6 PM Pacific Time.