Important Stamps.com Operating System Security Requirements

July 4th, 2018 Comments off

 

Important information about connecting to Stamps.com!

The Payment Card Industry (PCI) Security Standards Council, a coalition of credit card payment processors such AmEx, Visa and Mastercard, has updated their protocols for transmitting secure credit card transactions. As of June 30, companies will no longer be able to transmit credit card data using the older Transport Layer Security protocol TLS 1.0. In order to remain PCI compliant, only TLS 1.1 and TLS 1.2 will be allowed starting July 1, 2018.

Older Operating Systems Can No Longer Login to Stamps.com
Due to this TLS requirement, older operating systems and browsers will not be able to connect to Stamps.com after June 30, 2018. The following operating systems and browsers DO NOT have native support for TLS 1.1/1.2:
• Microsoft Windows Vista
• Microsoft Windows XP
• Microsoft Windows 2003
• MacOS 10.8 and below
• Internet Explorer versions 10 and below
• Mozilla Firefox versions 26 and below
• Google Chrome versions 29 and below
• Apple Safari versions 6 and below

In order to login to Stamps.com, please update to a supported operating system and internet browser on or before June 30, 2018.

Windows 7 User Verification:  Some Windows 7 users may not have modern versions of TLS enabled by default. Stamps.com Software utlilizes specific Internet Explorer settings to make a connection to our server.  If you are using Windows 7, you will need to check/update your TLS settings within Internet Explorer. To check or update your TLS settings, open the Internet Explorer browser, then click on the “Settings” gear icon and select “Internet Properties”. In the new window, select the Advanced tab, and make sure the boxes next to “Use TLS 1.1” and “Use TLS 1.2” are checked.Learn more info on how to check your TLS settings for Windows 7.

View of TLS 1.1 and TLS 1.2 settings inside the “Internet Properties” section of Internet Explorer (IE)


Stamps.com Online Customers
: All of your account information will be available after updating your operating system and browser. Stamps.com Online updates itself automatically, and is accessible from any modern internet browser.

Stamps.com Software Customers: When you update your operating system and reinstall Stamps.com PC Software, most of your information will move to your account except for your address book. Before you update to a new Operating System, you MUST export your existing address book, keep the file handy, and then import it after you update.

What do I do if I cannot update Operating Systems?
If you are unable to update to a supported operating system, the latest version of the Stamps.com Software includes enhancements that may help you avoid a service interruption. To download the latest version, go to www.stamps.com/download.

 

Categories: Software Updates Tags:

New: Stamps.com System Status Page

December 5th, 2017 Comments off

Stamps.com is excited to announce the launch of our System Status page, located at http://status.stamps.com/. We built this page to provide you with real-time, 24/7 information on the status of Stamps.com servers and networks. If we experience an interruption in service, we will post a notice on the page and will continue to update the page as changes occur.

With this new page, you can find up-to-date information on:

  • System status—Confirm service availability for the Stamps.com website, software and API services
  • Outages and incidents—We’ll provide details and communication on any service outage
  • Maintenance—Find information and updates about Stamps.com server maintenance and upgrades.

Here’s an example of what you’ll see on the System Status page:

You can also subscribe to receive System Status updates via email, SMS text or an Atom/RSS feed.

Categories: Software Updates Tags:

Save time and money with Stamps.com automation tools

November 28th, 2017 Comments off

As your online business grows, you’re likely looking for ways to make the workflow easier so you can get orders out the door as efficiently as possible. This is where automation comes in handy. The robust Stamps.com software offers automation tools to help ecommerce businesses streamline tasks while minimizing or eliminating the chance for human error.

Here are three ways Stamps.com can help save you time and money through automation:

  1. Automatically import orders

Manually typing in address information for a shipping label is a time-consuming task, and one that could lead to errors. Eliminate this process by automatically importing your orders via the Stamps.com Order Import tool.

Stamps.com has direct integrations with eBay, Etsy, Amazon and many other shopping carts. Once connected, Stamps.com will automatically import orders, allow you to print multiple labels, and will then send the tracking information back to your order source.

  1. Increase fulfillment processing speed

The faster you can process an order and get the product to the buyer, the happier your customer will be. The longer it takes to deliver packages, the more likely customers are to contact your support center looking for the whereabouts of their package.

Use Stamps.com’s Preset feature for your commonly shipped items. If you find that you are using the same shipping options on many orders, you can create various templates for these options. These templates can consist of mail class, weight, dimensions, and even customs form information. When this template is applied to your order or a group of orders, all of the various shipping choices defined in the template will be applied to the orders selected.

Stamps.com also offers the Shipper Toolbar, which can save you time if your orders are in a database or spreadsheet and you process them individually.  Simply scan a barcode or type an order number and all of the order information will populate, and your shipping label will be ready to print.

  1. Lower shipping costs

Shipping costs change every year and identifying the lowest cost option can be challenging. Don’t leave this decision up to your shipping staff.

The Stamps.com BestRate USPS Shipping Rate Comparison Engine automates mail class and shipping rate selection for your packages. Once you set up these rules, Stamps.com will automatically select the best mail class for your package based on the attributes for that specific package, such as box size, delivery time, shipping rate and destination. Want to only ship using Priority Mail? The BestRate tool will select the lowest cost option among all Priority Mail options. Want to save as much money as possible and aren’t worried about delivery times? Try the “Use least expensive mail class” option.

Have any questions about how Stamps.com can help you with automation? Contact us at 1-855-889-7867.

Categories: Software Updates Tags:

Download Stamps.com Version 12.0 Today

August 13th, 2014 Comments off

We’re excited to announce that Stamps.com Version 12.0 is now available! Check out these great new features and upgrades:

BestRate Shopping Engine Upgrades
The USPS BestRate shopping engine allows you to easily find the optimum mail class and shipping rate for your packages. The software gets its name from the “best rate” identifier feature that highlights the lowest cost option that meets your shipping requirements. Once your rules are established in the software, Stamps.com will automatically select the appropriate mail class for your packages based on cost, delivery date or package size. Get more info on BestRate Shopping Engine.

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Example of how to set Shipping Rules using the BestRate Shopping Engine. The feature will help ensure you are always using the best shipping rate for your package.

Presets for Barcode Scans or Keyboard Shortcuts
In Stamps.com Version 12.0, we’ve given you the ability to set a preset that will be applied to an order via a barcode scan or custom keyboard shortcut. This process works with either a scanner (the preset could be the barcode already printed on the product/box or a printout you keep on your desk) or by using a keyboard shortcut (such as F2). You can create a preset that corresponds to a frequently shipped product or commonly used box, for example, and Stamps.com will automatically populate all of the details on the shipping label from the preset such as weight, dimensions, mailpiece type and more. Get more info on setting up Presets.

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Once your preset is established, you can easily set the Preset using a Keyboard Shortcut or a barcode scanner. This example shows a Preset for that has been created using a barcode scanner.

Thermal Printer Capabilities for First Class Mail Letters
Stamps.com customers can now use a thermal printer to print USPS First Class Mail letter postage. This feature allows customers to save time by managing all shipments from a single printer.

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Shippers can now print First Class Mail letters using a Thermal Printer. This is great if you have to ship simple things such as product warranty cards or instruction manuals.

Stamps.com Version 12.0 is FREE to download for new and existing customers at http://www.stamps.com/download/.

Stamps.com Video: New Features in Version 10.5

October 22nd, 2013 Comments off
Stamps.com has released the latest version of our award winning postage software, PC Postage Version 10.5.
This video showcases some of the new features that have been added, including:
– New Streamlined Mail Class Menu
– USPS Rate Shopping Engine Added to Batch Shipping
– Print Certified Mail Postage on Plain Paper
– Faster Batch Order Processing
– New USPS Features for Shipping Services
New and existing customers can download Stamps.com PC Postage Version 10.5 for free at http://www.stamps.com/download/.

Stamps.com has released the latest version of our award winning postage software, PC Postage Version 10.5.

This video showcases some of the new features that have been added to Version 10.5, including:

  • New Streamlined Mail Class Menu
  • USPS Rate Shopping Engine Added to Batch Shipping
  • More Printing Options for Certified Mail
  • Faster Batch Order Processing
  • New USPS Features for Shipping Services

New and existing customers can download Stamps.com PC Postage Version 10.5 for free at http://www.stamps.com/download/.

Call us toll-free at 1-888-434-0055, Monday - Friday, 6 AM - 6 PM Pacific Time.