Stamps.com Celebrates Customer Care Week Oct 1-5

October 3rd, 2012 Comments off
Stamps.com Celebrates Customer Care Week Oct 1-5
Sr. Director of Customer Care Dawn Stevenson
We’re super excited to be celebrating our 6th Annual Customer Care Week at Stamps.com and we’re ready to rock! Our theme this year is “Stamps.com Customer Care Rocks!” because we deliver an unforgettable performance with each and every customer.
The Stamps.com Customer Care team is a community of caring, conscientious, dedicated, and friendly Customer Care professionals who work hard every day to deliver incredible service. Throughout the week, I always encourage people to put themselves in the shoes of our Customer Care professionals. Just imagine it. What a challenging, yet rewarding experience!
I believe it’s the most important job in any company because we constantly connect with customers and bring company values to life. If you speak with our team during Customer Care Week, October 1–5, I invite you to wish them a happy Customer Care Week and celebrate with us. It’ll put a smile on our faces! Most importantly, Customer Care Week is as much about customers as it is about service.
Stamps.com customers rock, too! They represent America’s business owners, and we’re proud to play a part in making it easier, better, and more affordable to mail and ship. To you, our customers, I thank you for being the reason and inspiration for why we work. To our amazing Customer Care team — you rock! We appreciate you and wish you a HAPPY CUSTOMER CARE WEEK!
dawn

Dawn Stevenson, Sr. Director of Customer Care at Stamps.com

We’re super excited to be celebrating our 6th Annual Customer Care Week at Stamps.com and we’re ready to rock! Our theme this year is “Stamps.com Customer Care Rocks!” because we deliver an unforgettable performance with each and every customer.

The Stamps.com Customer Care team is a community of caring, conscientious, dedicated, and friendly Customer Care professionals who work hard every day to deliver incredible service. Throughout the week, I always encourage people to put themselves in the shoes of our Customer Care professionals. Just imagine it. What a challenging, yet rewarding experience!

I believe it’s the most important job in any company because we constantly connect with customers and bring company values to life. If you speak with our team during Customer Care Week, October 1–5, I invite you to wish them a happy Customer Care Week and celebrate with us. It’ll put a smile on our faces! Most importantly, Customer Care Week is as much about customers as it is about service.

Stamps.com is celebrating national Customer Support week - October 1 through 5, 2012

Stamps.com is celebrating national Customer Service week - October 1 through 5, 2012

Stamps.com customers rock, too! They represent America’s business owners, and we’re proud to play a part in making it easier, better, and more affordable to mail and ship. To you, our customers, I thank you for being the reason and inspiration for why we work. To our amazing Customer Care team — you rock! We appreciate you and wish you a HAPPY CUSTOMER CARE WEEK!

Stamps.com Gallery Grand Opening: The Art of Customer Service

September 9th, 2011 Comments off

There’s an art to providing award-winning customer service, and no one knows this better than the artists who work in the Stamps.com Customer Care department. Stamps.com recently held the first-ever annual art exhibit for employees, featuring original works by many talented artists who double as Customer Care Representatives. When they’re not helping Stamps.com customers, you’ll find them expressing their talents through various forms of art.

The Stamps.com Gallery was located in the company headquarters and allowed the Customer Care team to share their craft with fellow employees, which included acrylic painting, graphic design, photography, comic book art, knits, illustrations and more. And now we’d like to share the art of our Customer Care team with you! Please view the event photos below and enjoy.

SDC Art Show (5)aa

Spectators at the grand opening of the Stamps.com Gallery.

Seeking Serenity, color photography by Vince Yanez. Customer Care team member since October 1999.

Seeking Serenity, color photography by Vince Yanez. Customer Care team member since October 1999.

Stamps.com (Exterior), acrylic painting by Paul Morris. Customer Care team member since May 2003.

Stamps.com (Exterior), acrylic painting by Paul Morris. Customer Care team member since May 2003.

After-Burn, photograph and lighter mixed media by Gloria Smith. Customer Care team member since April 2009.

After-Burn, photograph and lighter mixed media by Gloria Smith. Customer Care team member since April 2009.

Between the Lines, acrylic on linen canvas by Dawn Stevenson. Customer Care team member since July 2007.

Between the Lines, acrylic on linen canvas by Dawn Stevenson. Customer Care team member since July 2007.

Wilbur I, silkscreen print on poster board by Hal Case. Customer Care team member since October 2006.

Wilbur I, silkscreen print on poster board by Hal Case. Customer Care team member since October 2006.

Tree Star, afghan by Nancy Nolasco. Customer Care team member since February 2009.

Tree Star, afghan by Nancy Nolasco. Customer Care team member since February 2009.

Homage to JFK, graphic design piece by Rich Grzesiak. Customer Care team member since February 2007.

Homage to JFK, graphic design piece by Rich Grzesiak. Customer Care team member since February 2007.

The Man Called Nova, comic book illustration by Jeff Hurst. Customer Care team member since March 2007.

The Man Called Nova, comic book illustration by Jeff Hurst. Customer Care team member since March 2007.

The World as I See It, photographic presentation by Melanie Victor. Customer Care team member since April 2009.

The World as I See It, photographic presentation by Melanie Victor. Customer Care team member since April 2009.

Stamps.com Celebrates Customer Care Week!

October 4th, 2010 2 comments
dawn_SDC 3b

Dawn S., Director of Stamps.com Customer Care

Stamps.com 4th Annual Customer Care Week Celebration! 
We are excited to announce that Stamps.com’s 4th annual Customer Care Week celebration kicks off today at our  headquarters in Los Angeles!  Some background…Customer Care Week is a national event devoted to recognizing the importance of customer care and honoring the people on the front lines of the service revolution.  In 1992 the U.S. Congress proclaimed Customer Care Week a nationally recognized event and service-minded organizations use this week to thank their hard working Customer Care team for taking care of their customers!  

Our theme this year is “Stamps.com Customer Care is OUT OF THIS WORLD!”   The week will be filled with fun space-themed games, contests and prizes along with other planned activities.  We will be kicking off the week by presenting our Jedi’s with Jedi Training Kits/Jet Packs, which are filled with clever supplies to assist them in providing the best customer experience in the galaxy!  On Tuesday we will host an intergalactic pancake breakfast served by our fearless leaders!   And on Friday we will cap off the week with a spectacular Astro-BBQ and the best costume contest this side of Pluto.  

Stamps.com’s Customer Care is OUT OF THIS WORLD
It’s sure to be an OUT OF THIS WORLD week of fun and gratitude not only for our amazing and loyal customers, but our hard-working and wonderful Customer Care team.  If you have ever contacted our Customer Care team, you will understand what I’m referring to.  The Customer Care team here at Stamps.com is the best team of Customer Care professionals that I have had the pleasure of working with in all of my 15-years in the Customer Care industry. 

This is my favorite week of the year because we get to celebrate as a team, and a company, the value and considerable contributions our Customer Care team makes to our organization.  At Stamps.com Customer Care, we celebrate our customers, our team, our award-winning software, and the wonderful organization we are privileged to work for.  Please join us in celebrating Customer Care week by wishing a Customer Care professional “HAPPY CUSTOMER CARE WEEK!” if you happen to have the pleasure of speaking with one of our Stamps.com Customer Care team members.

Special Thanks to our Stamps.com Customers!
And a special thank you to all of our customers – we appreciate you, we appreciate your enthusiasm for our software, and we appreciate your business.  

May the force [the Stamps.com Customer Care force that is!] be with you!
Dawn S
Director, Customer Care

Call us toll-free at 1-888-434-0055, Monday - Friday, 6 AM - 6 PM Pacific Time.