USPS Temporarily Suspends Electronic Delivery Confirmation to Brazil, France & More

September 24th, 2014 Comments off

blog_edc-intl_suspension-bOn Thursday, June 12, 2014, the USPS temporarily suspended Electronic USPS Delivery Confirmation International™ service to 7 countries — Brazil, Denmark, France, Gibraltar, Italy, Luxembourg, and Portugal. The suspension is due to a recent performance evaluation of each country’s ability to scan packages on delivery at the international delivery address. The USPS determined these country’s local postal organizations did not reach a “satisfactory level” for package scans.

Electronic USPS Delivery Confirmation International tracking was added to these countries in July 2013 and January 2014 for First Class Package International Service, Priority Mail International Flat Rate Envelopes and Small Flat Rate Priced Boxes.

With Electronic USPS Delivery Confirmation International, shippers could see when a package was delivered to its destination using the package tracking number on the Customs Form.

Starting June 12, 2014 , customers who need tracking information for packages being delivered to these 7 countries should purchase Global Express Guaranteed service, Priority Mail Express International service, or Priority Mail International service.

Important: Packages will continue to include “E-DELCON SERVICE” markings on the shipping label/customs form during the suspension period!  But NO TRACKING will be provided.

For more info, please see the USPS Postal Bulletin (page 46).

Call us toll-free at 1-888-434-0055

Monday–Friday, 6am–6pm Pacific Time