How to Apply for a Mail-In Postage Refund (Video)

August 1st, 2014 Comments off

If you have a postage misprint where you print on the back of your NetStamps label sheet, or you print incorrectly on the front, you will need to mail-in a postage refund request to Stamps.com.  Watch this video to see how easy the mail-in refund process is.

The U.S. Postal Service manages all refunds for postage misprints, and they require physical proof of the misprint for the following items:

  • Misprints on the FRONT of any NetStamps label sheet
  • Misprints on the BACK of any NetStamps label sheet
  • Misprints on any mailing label
  • Misprints on any envelope with postage printed directly on the envelope

Shipping labels that have been misprinted that include a USPS Tracking barcode are eligible for Electronic Refunds.  The entire postage refund process can be handled inside the Stamps.com software or web site.

Get more info on Stamps.com Postage Refunds

Call us toll-free at 1-888-434-0055, Monday - Friday, 6 AM - 6 PM Pacific Time.