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Customer Care Team Member Spotlight: Andrew

October 5th, 2018

 

We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape our mailing and shipping product, being the eyes and ears for our customers to alert us to issues and suggest new product features.

In honor of Customer Service week, we would like to introduce you to Stamps.com Customer Care team member Andrew as he shares the challenges that Customer Support agents deal with every day and the most memorable call he has received.

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