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Coronavirus Delivery Service Alerts: Get the latest info on possible mailing and shipping delivery delays.

Stamps.com Blog

Get the latest information on the mailing and shipping industry.

Ten International Postal Services Announce Altered Service

March 27th, 2020 Comments off

Today, March 27, 2020, ten international postal services have announced altered service due to the coronavirus pandemic. For more information about how the coronavirus pandemic is affecting global postal networks, visit the Stamps.com Coronvirus Updates Page.

Cape Verde
Correios de Cabo Verde has advised that serious delays for both inbound and outbound are expected until further notice.

France
La Poste has advised that, until further notice, delivery standards cannot be guaranteed. Additionally, effective Monday, March 30, 2020, only items weighing less than 15 kg and with a maximum size of 12.5” x 9.4” x 9.4” inches will be delivered.

Germany
Deutsche Post has suspended mail services to international destinations where transportation is not possible. A full list of affected destinations can be found here. Additionally, inbound items requiring payment by the recipient will be immediately directed to a postal outlet for collection. Recipients will receive a notification directing them to the postal outlet that is holding their item.

Hong Kong
Hongkong Post has suspended the signature on delivery requirement to limit human contact. If an item that would usually require signature is unable to be delivered, the recipient will receive a notification with instructions to collect the item at a post office.

Iceland
Iceland Post is currently unable to send postal items to any countries outside the European Union, except for Australia, Canada, Hong Kong, Japan, South Korea, Liechtenstein, Norway, Russian Federation, Switzerland, the United Kingdom, and the United States.

New Zealand
New Zealand Post has announced that due to lack of transportation it is unable to provide outbound international mail services to a number of destinations. Additionally, normal delivery standards cannot be guaranteed at this time.

Panama
Correos de Panamá has announced that all categories of inbound and outbound mail are suspended until further notice.

Romania
CN Poșta Română SA has suspended all inbound and outbound international mail services in cases where transportations networks are unavailable.

Russian Federation
Russian Post has advised that it is currently unable to guarantee delivery standards; customers should expect delays.

Ukraine
Ukrposhta has suspended the requirement for written proof of delivery in an effort to minimize human contact. Registered items will be left in the recipients’ mailboxes with the exception of summons. Ukrposhta cannot guarantee delivery standards at this time.

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Three Additional International Mail Carriers Announce Suspended Services

March 26th, 2020 Comments off

Today, March 26, 2020, the postal services of India, Ivory Coast, and Zimbabwe have announced service disruptions due to the coronavirus pandemic. Additionally, Maldives Post has announced an extension of its suspension of mail services.

For a full list of all international service disruptions visit the Stamps.com Coronvirus Updates Page.

India
The Department of Posts (India Post) has suspended all international mail exchanges until further notice. All international mail received before March 22, 2020 will be delivered with limited staff.

Ivory Coast
Ivory Coast’s post advises has suspended mail services until further notice.

Maldives
Maldives Post has extended the suspension of all inbound and outbound mail services through April 4, 2020.

Zimbabwe
Zimpost has suspended all inbound and outbound international mail services until further notice. Additionally, Zimpost is unable to guarantee delivery standards at this time.

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Military Mail to Select ZIPs Suspended

March 25th, 2020 Comments off

Today, March 25, 2020, the Department of Defense has temporarily suspended military mail to select ZIP codes through April 15. Due to a lack of transportation, military mail service will not be available to the following ZIPs:

AE FPO 09204
AE FPO 09216
AE APO 09706

Additionally, the USPS has received communications from international postal services regarding new service interruptions. For a full list of all international service disruptions visit the Stamps.com Coronvirus Updates Page.

Cayman Islands
The Cayman Islands Postal Service has suspended all postal operations from March 25, 2020 to April 6, 2020.

Chad
Société Tchadienne des Postes et de l’Epargne (STPE) has suspended all inbound and outbound international mail services.

Madagascar
Paositra Malagasy has temporarily suspended the delivery of all mail.

Samoa
Samoa Post will be closed from Thursday, March 26, 2020 until further notice; no inbound or outbound mail will be processed during this period.

South Africa
South African Post Office Ltd. has suspended all inbound and outbound mail services. Normal services are set to resume on April 17, 2020.

Indonesia
Pos Indonesia has announced that guaranteed delivery standards and addressee signature on delivery of inbound items have been suspended.

United Arab Emirates Emirates
United Arab Emirates Emirates Post has advised that service delivery standards cannot currently be guaranteed. Customers should expect delays for the time being.

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USPS Suspends Priority Mail Express International Service Guarantee to Several Countries

March 24th, 2020 Comments off

The USPS has suspended the Priority Mail Express International Service guarantee for letters and packages sent several European countries. Due to widespread disruptions of air cargo and trucking delivery in Europe delivery cannot be guaranteed to France, Great Britain, Spain, Sweden, and Switzerland. The suspension of the Priority Mail Express International Service guarantees announced Feb. 10, 2020 to China and Hong Kong is still in effect at this time.

Additionally, international postal services across the world have announced new service interruptions. For a full list of all international service disruptions visit the Stamps.com Coronvirus Updates Page.

Chile
CorreosChile is currently unable to accept or dispatch outbound international letter-post, parcel-post and EMS items.

Honduras
Empresa de Correos de Honduras (Honducor) has suspended all postal services until at least March 29, 2020, or until a date that will be communicated at a later time.

Montenegro
Montenegro Post has suspended all inbound and outbound postal services until further notice.

Belarus
Belpochta (RUE Belpochta) has advised that it is currently unable to send outbound mail and parcels to a number of countries. Where possible, international and domestic service will continue.

Bhutan
Bhutan Post has advised that severe delays are to be expected until normal transport capacity becomes available.

Israel
Israel Postal Company has suspended signature on delivery for inbound mail items. For items that would typically require signature, the item will be left at the door, after being scanned and photographed to ensure that delivery has been made. Additionally, Israel Postal Company cannot guarantee its delivery standards at this time.

Luxembourg
Post Luxembourg has announced that mail items will be delivered via methods that restrict direct contact. For main items that require signature on delivery, the addressee’s signature will be replaced by the mail carrier’s signature and a delivery code in the signature field. Additionally, delivery standards cannot be guaranteed at this time.

Malaysia
Pos Malaysia has suspended all signature on delivery services. Additionally, severe delays are expected for outbound countries where transportation is limited.

Mongolia
Mongol Post is temporarily closing its international mail center until April 1, 2020—this closure may be extended. All inbound and outbound international mail has been suspended.

Papua New Guinea
Post PNG is currently limiting the processing of all inbound and outbound mail. Severe service delays should be expected.

Saint Lucia
Saint Lucia Postal Service has advised that the processing of inbound and outbound mail will be delayed until further notice.

Senegal
La Poste du Sénégal is currently unable to guarantee compliance with delivery standards.

Slovakia
Slovenska Pošta, a. s., has announced disruptions to several services. Packages that would typically require the recipient’s signature can now be deposited in parcel terminals. International service will continue where possible, however, Slovenska Pošta is unable to deliver to an increasing number of destinations throughout the world.

Spain
Correos y Telégrafos has suspended all inbound international mail services. Additionally, Correos y Telégrafos is unable to send outbound international mail to an increasing number of international destinations.

Switzerland
Swiss Post Ltd has suspended mail to any countries outside the European Union, with the exception of Brazil, Canada, New Zealand, Norway, the Russian Federation, the United Kingdom and the United States of America. Additionally, signature on delivery requirements have been suspended at this time.

Ukraine
Ukrposhta has announced that delays should be expected for inbound and outbound mail services. Additionally, signature on delivery requirements have temporarily been suspended.

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Suspended International Carrier Service: March 23, 2020

March 23rd, 2020 Comments off

Today, March 23, 2020, the USPS has announced additional mail disruptions for international postal services. USPS packages sent to these locations will be affected. For a full list of all international service disruptions visit the Stamps.com Coronvirus Updates Page.

Mauritania
MAURIPOST has suspended all inbound and outbound international mail service until further notice.

Portugal 
CTT Correios de Portugal has suspended international service to many destinations outside of Europe, as well as to some European destinations. Service will continue as transportation permits.

Sri Lanka
Department of Posts has suspended the processing and delivery of all international inbound and outbound letters and packages until sufficient transport and workforce capacity is available.

Bermuda
Bermuda Post Office has announced that due to the cancellation of all public transportation, including flights into Bermuda, major delays are expected.

Brazil
Correios can no longer guarantee the service delivery standards including delivery times. Additionally, items that typically require signature on delivery will no longer be signed for.

Canada
Canada Post has announced that while the mailing and shipping network between USPS and Canada Post is operating smoothly, there may be delays due to future limitations to air network capacity.

Colombia
Servicios Postales Nacionales S.A. 4-72 has advised that customers should expect delivery delays.

Greece
Hellenic Post (ELTA) has announced that it will only be able to maintain international services to and from a limited set of countries. Due to ongoing transportation limitations, international service capacity may change daily. Currently, letter mail and packages from the United States are being accepted.

Guyana
Guyana Post Office Corporation has advised that customers should expect delays on all services until further notice.

Panama
Correos de Panamá has announced that all inbound and outbound international service is suspended until further notice. Additionally, domestic services are expected to see delays.

Portugal
CTT Correios de Portugal has announced that international and domestic operations will continue to operate normally where possible. However, it will not be able to send items to international locations where transportation is not available. Additionally, delivery times, standard signature on delivery service, and tracking services cannot be guaranteed at this time.

Thailand
Thailand Post has announced that international signature on delivery service will be optional for the time being. In cases where the recipients refuse to sign, the mail carrier will sign on the recipient’s behalf.

Tonga
Tonga Post Ltd. has advised that it cannot guarantee delivery standards at this time. In the coming days, customers should expect delays to international mail.

Uruguay
Correo Uruguayo has advised that customers should expect delays.

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