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USPS Changes Customs Form Acceptance

May 9th, 2023

USPS Changes Customs Form AcceptanceUnless you’re dropping a shipment off at the Post Office retail counter, customs declaration forms (AKA customs forms) for packages being sent internationally through USPS must now be completed and submitted online. In other words, no more filling out these forms by hand without making a trip to the Post Office.

According to a recent letter to its customers, USPS has discontinued preprinted, hardcopy customs declaration forms PS Form 2976 (one-page form), PS Form 2976-A (multi-page form) and PS Form 2976-B (Priority Mail Express International form). After June 3, 2016, the Postal Service will return improperly presented items to the sender for proper entry and acceptance.

What does this mean for Stamps.com customers?
Since Stamps.com software auto-completes integrated customs forms and electronically submits customs data to USPS, this means our customers aren’t impacted by this change. Customers can continue to use our software to print their customs forms and include the appropriate forms with international shipments.

Anyone not using a PC Postage provider like Stamps.com or USPS Click-N-Ship has a couple different options during the transition, according to USPS:

– Visit the Post Office—as previously mentioned, customers can visit their local Post Office retail counter to complete the replacement PS Form 2976-R hardcopy form. The customer must give the completed form to a retail associate to complete the transaction.

– Go online—Create an electronic customs form by visiting https://www.usps.com/customsforms and entering the appropriate information. You can then print the form and apply it to your package with your postage. You can then use your current method to induct your packages into the mailstream.

The plastic pouches used to enclose and attach the customs form to the package are still available online – order these envelopes and other USPS supplies for free at the Stamps.com Store!

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