Holiday Support and USPS Hours 2023

November 2nd, 2023 Comments off
Happy holidays from Stamps.com

Everyone at Stamps.com wishes you a happy holiday season! As you’re preparing for the holiday shipping season, we want to share our holiday support hours as well as information about USPS and UPS holiday closures and changes in services.

Thursday, November 23, 2023 (Thanksgiving Day)

Stamps.com Support: Open for normal business hours (6 AM – 6 PM PST) with limited support for basic troubleshooting and support needs.

USPS: Regular hours and operations

UPS: UPS Express Critical® is available.

Friday, November 24, 2023

Stamps.com Support: Normal business hours (6 AM – 6 PM PST) 

USPS: Regular hours and operations 

UPS: Regular hours and operations

Sunday, December 24, 2023 (Christmas Eve)

Stamps.com Support: Closed

USPS: 

  • Local Post Offices will be open. They may have extended, normal, or limited hours: Check your local Post Office location for specific hours.
  • Blue Collection Boxes: Mail may be picked up earlier than usual. Drop off your mail before noon (even if the final collection time posted on the box is later). If you need a later mail pickup, go to your local Post Office.
  • Regular mail will be delivered.

UPS: 

  • UPS® Domestic Ground, Air, and International are closed. 
  • The UPS Store® has limited locations open. Check with your store for hours of operation. 
  • UPS Express Critical® is available.

Monday, December 25, 2023 (Christmas Day)

Stamps.com Support: Open for normal business hours (6 AM – 6 PM PST) with limited support for basic troubleshooting and support needs

USPS: 

  • Local Post Office locations will be closed.
  • Blue Collection Boxes: Mail will not be picked up.
  • Regular mail will not be delivered.
  • Priority Mail Express® mail will be delivered.* 

*Note: This applies to limited locations. For more information, visit USPS’s website.

UPS: 

  • UPS® Domestic Ground, Air, and International are closed. 
  • The UPS Store® locations are closed. 
  • UPS Express Critical® is available.

Sunday, December 31, 2023 (New Year’s Eve)

Stamps.com Support: Closed

USPS

  • Local Post Offices will be open. They may have extended, normal, or limited hours: Check your local Post Office location for specific hours.
  • Blue Collection Boxes: Mail may be picked up earlier than usual. Drop off your mail before noon (even if the final collection time posted on the box is later). If you need a later mail pickup, go to your local Post Office.
  • Regular mail will be delivered.

UPS: 

  • UPS® Domestic Ground, Air, and International are closed. 
  • The UPS Store® has limited locations open. Check with your store for hours of operation. 
  • UPS Express Critical® is available.

Monday, January 1, 2024 (New Year’s Day)

Stamps.com Support: Open for normal business hours (6 AM – 6 PM PST) with limited support for basic troubleshooting and support needs

USPS: 

  • Local Post Office locations will be closed.
  • Blue Collection Boxes: Mail will not be picked up.
  • Regular mail will not be delivered.
  • Priority Mail Express® mail will be delivered.

UPS: 

  • UPS® Domestic Ground, Air, and International are closed. 
  • The UPS Store® locations are closed. 
  • UPS Express Critical® is available.

Ship and mail from anywhere at any time with the help of the Stamps.com mobile app.

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Customer Care Team Member Spotlight: Carlos

October 4th, 2018 Comments off

 

We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape our mailing and shipping product, being the eyes and ears for our customers to alert us to issues and suggest new product features.

In honor of Customer Service week, we would like to introduce you to Stamps.com Customer Care team member Carlos as he shares what makes his work fulfilling.

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Customer Care Team Member Spotlight: Fritz

October 3rd, 2018 Comments off

 

We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape our mailing and shipping product, being the eyes and ears for our customers to alert us to issues and suggest new product features.

In honor of Customer Service week, we would like to introduce you to Stamps.com Customer Care team member Fritz as he shares what makes his work satisfying.

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Customer Care Team Member Spotlight: Ron

October 3rd, 2018 Comments off

 

We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape our mailing and shipping product, being the eyes and ears for our customers to alert us to issues and suggest new product features.

In honor of Customer Service week, we would like to introduce you to Stamps.com Customer Care team member Ron as he shares what makes his work gratifying.

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Customer Care Team Member Spotlight: William

October 2nd, 2018 Comments off

We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape our mailing and shipping product, being the eyes and ears for our customers to alert us to issues and suggest new product features.

In honor of Customer Service week, we would like to introduce you to Stamps.com Customer Care team member William as he shares what makes his work special.

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