Stamps.com Waives Monthly Service Fees for Senior Citizens Aged 65+ During COVID-19 Pandemic

April 16th, 2020 Comments off

Stamps.com has launched a new program to provide its online mailing and shipping software to all U.S. senior citizens aged 65 and over without its customary monthly service fee (typically $17.99) during the current COVID-19 crisis.  The company hopes that senior citizens in regions all over the country will benefit from this program allowing them to safely mail and ship all of their letters and packages without leaving their own homes. 

With many counties and states across the U.S. issuing stay-at-home orders to slow down the spread of the COVID-19 virus, citizens are unable to visit their local Post Offices or other retail locations to handle common mailing and shipping needs.  Using the Stamps.com online postage software, customers are able to print postage for any USPS letter or package, domestic or international, using only their computer and any ordinary printer.  Stamps.com customers may then place the mailpiece or package in their mailbox, schedule a convenient package pickup at their own home, or simply leave it for their mail carrier to pick up for free at a safe social distance. 

To sign up for the Stamps.com Helps Seniors program, please visit https://www.stamps.com/seniors/

Stamps.com Helps Seniors Program Detailed Information

· The Stamps.com Helps Seniors program waives all monthly Stamps.com subscription fees, which are typically $17.99 per month, during the COVID-19 crisis

· The program will go through at least July 31, 2020, and may be extended longer depending on the circumstances of the COVID-19 pandemic at that time

· When the Stamps.com Helps Seniors program ends, no monthly service fees will be charged unless a customer takes further action to register for an account with a monthly service fee

· Customers will be asked to verify their age after sign up 

· Accounts are for personal use only, not for business usage

· Customer must pay for actual USPS postage or UPS costs, and any relevant supplies they may need

Categories: Stamps.com Announcements Tags:

Update on Coronavirus from the CEO of Stamps.com

March 13th, 2020 Comments off

To all of our customers,

We have spent the last several months learning more than we ever imagined about this novel coronavirus that has been named COVID-19.  We have been monitoring the rapid spread of this virus and the resulting sudden impact it is now having on the global economy. Our thoughts and prayers go out to all those who have already been affected by this crisis, and we hope that all of our customers and partners and all of their families, friends and colleagues stay as safe as they possibly can as this crisis unfolds.

Stamps.com and its family of companies began planning for an approach to this situation several weeks ago. Our plan first and foremost focused on the health and well-being of our employees, vendors, partners, and our communities. We have now begun implementing the first steps of that plan which includes having our employees work remotely as much as possible in order to reduce the risk of human-to-human transmission of this virus in our workplaces around the globe. 

We are very adept as an organization and we are extraordinarily well prepared for this type of situation.  As we shift to this remote working employee model, Stamps.com management does not expect any changes to the service and support that we provide to you.

We are here to help guide you and your company through this crisis. We will keep you up-to-date on the latest news including any interruption of service from our portfolio of mailing and shipping carriers around the world.  In addition, we will share the latest information on the many safety precautions our carriers are taking to keep their drivers, vehicles and packages safe for you and your customers.

Please visit the following page for the latest updates:  https://blog.stamps.com/coronavirus-update/

If you have any questions, please contact our Customer Care team at 1-888-434-0055 or at [email protected].  And above all else, stay safe and take care of yourself, your family and your friends.

Sincerely,

Ken McBride

CEO

Stamps.com, Inc.

Categories: Stamps.com Announcements Tags:

Call us toll-free at 1-888-434-0055

Monday–Friday, 6am–6pm Pacific Time