How to Apply for a Mail-In Postage Refund (Video)

November 15th, 2019 Comments off

If you have a postage misprint where you print on the back of your NetStamps label sheet, or you print incorrectly on the front, you will need to mail-in a postage refund request to  Watch this video to see how easy the mail-in refund process is.

The U.S. Postal Service manages all refunds for postage misprints, and they require physical proof of the misprint for the following items:

  • Misprints on the FRONT of any NetStamps label sheet
  • Misprints on the BACK of any NetStamps label sheet
  • Misprints on any mailing label
  • Misprints on any envelope with postage printed directly on the envelope

Shipping labels that have been misprinted that include a USPS Tracking barcode are eligible for Electronic Refunds.  The entire postage refund process can be handled inside the software or web site.

Get more info on Postage Refunds

How to Print First Class Mail International Labels (Video)

July 18th, 2022 Comments off

If you are shipping small, inexpensive items such as books, beauty products, clothing, or accessories (up to 4 lbs.) overseas, First Class Mail International is the lowest cost option to ship your packages.  Costs can be up to 60% cheaper than Priority Mail International and more than 13 times cheaper than UPS or FedEx!

But since First Class Mail International does not include any form of Delivery Confirmation, this mail class is not for all products. allows you to easily print First Class Mail International.  Customs Forms are automatically integrated into the software making international shipments quick and simple!

Printing Postage on Window Envelopes (Video)

November 15th, 2019 Comments off

If you are a small business who sends out a lot of checks or invoices, then window envelopes are a great option for you to save time.  By allowing the check or invoice address to show through the window, you eliminate the need to print the address on the outside of the envelope. offers a great way to use these time-savers by offering a heat resistant window envelope that won’t melt in a laser or inkjet printer.  This special envelope, which comes in single window or double window options, allows you to print postage directly onto the window envelope.

Special features of window envelopes include:
• Special heat-resistant window does not melt when printing postage using a laser printer
• The tinted pattern inside discourages reading sensitive information through the envelope
• Laser and inkjet printer compatible

How to Print Postage on Window Envelopes:
To print postage directly onto your envelope select the “Envelope – #10” option when using the “Envelopes” interface in the software. This option will be available in the “Printing On” drop-down menu when the mailpiece is set to letters.

Before you print, make sure you uncheck the boxes next to the “Return” and “Delivery Address” fields. so that those fields do not print. For single window envelopes, uncheck the “Delivery Address” box. For double window envelopes, uncheck the “Delivery Address” and “Return Address” boxes.

Get more info on printing postage on window envelopes.

How to Print Postage on Envelopes (Video)

November 15th, 2019 Comments off allows you to print postage, delivery address, and/or return address directly onto your envelopes. To get started, follow these simple steps:

#1 Select the Envelopes tool
In the software, click on “Envelopes” in the left navigation.

#2 Enter address information
Verify the return address and include a company logo (optional). Type the delivery address or select one from the Address Book.

#3 Specify mailpiece details
Select “letters” in the mailpiece section, add the weight of your envelope and choose the designated mail class.

#4 Select item to print on
In the Print Details section, select the type of envelope you will be prining on using the drop down field. will print on standard #10 envelopes as well as #9, #11 and #12 envelopes.  Or you can use the envelope wizard to print postage on any envelope size.  The wizard creates a template and configures your printer for the envelope’s exact dimensions.

#5 Print a sample and your postage
You are now ready to print postage on your envelope.  To print a sample, place an envelope or plain sheet of paper in your printer’s manual feed tray and then click “Print Sample.” When you are ready to print, load an envelope into your printer and click “Print Postage.”  Note: If the print fails, you can attempt one reprint by clicking on the “Reprint” button.

Window Envelope Warning: The plastic used in many window envelopes can melt inside laser printers.  This can result in damage to both the envelope and potentially to the printer.  MAKE SURE that your envelopes are compatible with your printer. offers window envelopes specifically designed to work with laser printers.

Get more info on printing postage on envelopes.

Categories: How To Videos, Letter Mailing Tags: Video – New Features of Version 9.0

November 15th, 2019 Comments off

We’re pleased to introduce a video highlighting the new features of Version 9.0. The software offers new time-saving tools to help e-commerce shippers maximize their mailing, shipping and much more.

The video focuses on four key features of Version 9.0 that consist of: Version 9.0 is free to download at

Categories: How To Videos, Software Updates Tags:

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