GlobalPost Introduces USPS Canada DDP Service to Help Avoid Delays and Returns

GlobalPost is excited to announce the launch of USPS Canada Delivered Duties Paid (DDP) service for Stamps.com shipping customers.

USPS Canada DDP allows customers to prepay duties and taxes for their First Class Package International Service parcels to Canada. For a flat fee of $9.95, packages of 4 lbs. or less will be delivered directly to the buyer’s door without having to pay required customs fees upon delivery, or having to travel to the Customs Office to pick up their package.

GlobalPost’s USPS Canada DDP service offers online retailers these great benefits:

Better Customer Experience: With sellers paying DDP, the buyer receives a smooth and easy delivery experience.

Decreased Returns: Shipments that arrive with duties owed face a high rate of refusal, or abandonment, as unhappy consumers refuse to pay the additional costs. When customers refuse a package, the seller typically has to pay the return shipping fees to get the package back.

Increased Sales Conversion: DDP is designed to help online retailers improve their shopping cart conversion rate for Canadian orders. Without DDP, customers are left guessing their total fees and end up abandoning their cart.

Eliminates $9.95 Surcharge: If Canadian duties and taxes are assessed by customs and DDP was not included, Canada Post collects the fees upon delivery, plus an additional $9.95 surcharge. That extra surcharge could end up being a large percentage of the overall product cost, cutting further into the seller’s margin.

How GlobalPost’s USPS Canada DDP service works:

It’s easy. When preparing a First Class Package International Service label to Canada in Stamps.com, open the Duties/Taxes drop down menu and select “Prepay Duties and Taxes.” That’s all there is to it.

Note: If you are using Stamps.com Software for your PC, you must upgrade to the latest version of the software to use Canada DDP.  Download now.