Stamps.com Automatically Updated with New 2020 USPS Rates

January 27th, 2020 Comments off

The new 2020 USPS postage rates are now in effect and Stamps.com software is automatically updated with the new USPS pricing. No action is required for Stamps.com customers, so you can focus on mailing and shipping uninterrupted.

Below you can see a summary of the new rates, along with a comparison of last year’s rates. For more information about USPS, rates check out our 2020 USPS Rate Increase Guide.

 

First Class Mail Letters

2020 Rates vs. 2019 Rates

Edit
Mailpiece Weight 2020 2019 Increase
Letters – 1 oz. $0.55 $0.55 $0.00
Letters – Additional Ounces $0.15 $0.15 $0.00
Metered Mail Letters (Stamps.com Rate) – 1 oz. $0.50 $0.50 $0.00
Metered Mail Letters (Stamps.com Rate) – Additional Ounces $0.15 $0.15 $0.00
Flat/Large Envelope – 1 oz. $1.00 $1.00 $0.00
Flat/Large Envelope – Additional Ounces $0.20 $0.15 $0.05
Postcards $0.35 $0.35 $0.00
International Letters – 1 oz. (County Groups 1-9) $1.15 $1.15 $0.00
International Postcard (County Groups 1-9) $1.15 $1.15 $0.00

 

Priority Mail Express (Commercial Base Pricing)

INCREASE PER PACKAGE – 2020 Rates vs. 2019 Rates

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Weight (lbs.) Zones 1/2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
0.5 $0.07 $0.57 $0.56 $0.79 $0.87 $0.95 $1.37 $2.28
1 $0.26 $1.43 $-1.21 $-0.91 $0.36 $0.28 $1.53 $2.50
2 $0.47 $1.63 $-0.40 $0.94 $2.51 $2.48 $3.44 $5.18
3 $0.67 $2.30 $-0.96 $0.42 $2.18 $2.04 $3.10 $4.75
4 $0.88 $2.35 $0.08 $-0.16 $2.15 $1.84 $2.79 $4.40
5 $0.09 $0.76 $0.99 $1.49 $1.64 $1.79 $2.56 $4.18

 

Priority Mail Express Flat (Commercial Base Pricing)

2020 Rates vs. 2019 Rates

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Mailpiece 2020 2019 Increase
Flat Rate Envelope $22.75 $22.68 $0.07
Legal Flat Rate Envelope $22.95 $22.80 $0.15
Padded Flat Rate Envelope $23.25 $23.18 $0.07

 

Priority Mail – 2020 Rates (Commercial Base Pricing)

INCREASE PER PACKAGE – 2020 Rates vs. 2019 Rates

Edit
Weight (lbs.) Zones 1 & 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
1 $0.07 $0.07 $0.07 $0.15 $0.16 $0.16 $0.17 $1.49
2 $0.22 $0.23 $0.24 $0.26 $0.29 $0.31 $0.33 $2.28
3 $0.23 $0.24 $0.25 $0.28 $0.35 $0.39 $0.46 $3.09
4 $0.23 $0.25 $0.26 $0.30 $0.41 $0.47 $0.53 $3.72
5 $0.23 $0.25 $0.27 $0.31 $0.47 $0.54 $0.61 $4.33

 

Priority Mail Flat Rates (Commercial Base Pricing)

2020 Rates vs. 2019 Rates

Edit
Mailpiece 2020 2019 Increase
Flat Rate Envelope $7.15 $6.95 $0.20
Legal Flat Rate Envelope $7.45 $7.25 $0.20
Padded Flat Rate Envelope $7.75 $7.55 $0.20
Small Flat Rate Box $7.65 $7.50 $0.15
Medium Flat Rate Box $13.20 $12.80 $0.40
Large Flat Rate Box $18.30 $17.60 $0.70
APO/FPO Large Flat Rate Box $16.80 $16.10 $0.70

 

Priority Mail Regional Rate Boxes (Commercial Base Pricing)

INCREASE PER PACKAGE – 2020 rates vs. 2019 rates

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Box Type Zones 1 & 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
A $0.03 $0.07 $0.09 $0.16 $0.42 $0.58 $0.90 $3.05
B $0.02 $0.01 $0.02 $0.88 $0.57 $0.74 $0.86 $4.65

 

First Class Package Service (Commercial Base Pricing)

INCREASE PER PACKAGE – 2020 Rates vs. 2019 Rates

Edit
Mailpiece Weight Zones 1 & 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
1 ounce $0.08 $0.08 $0.08 $0.08 $0.09 $0.09 $0.09 $0.09
2 ounces $0.08 $0.08 $0.08 $0.08 $0.09 $0.09 $0.09 $0.09
3 ounces $0.08 $0.08 $0.08 $0.08 $0.09 $0.09 $0.09 $0.09
4 ounces $0.08 $0.08 $0.08 $0.08 $0.09 $0.09 $0.09 $0.09
5 ounces $0.03 $0.03 $0.03 $0.03 $0.03 $0.03 $0.04 $0.04
6 ounces $0.03 $0.03 $0.03 $0.03 $0.03 $0.03 $0.04 $0.04
7 ounces $0.03 $0.03 $0.03 $0.03 $0.03 $0.03 $0.04 $0.04
8 ounces $0.03 $0.03 $0.03 $0.03 $0.03 $0.03 $0.04 $0.04
9 ounces $0.11 $0.12 $0.12 $0.12 $0.12 $0.13 $0.13 $0.13
10 ounces $0.11 $0.12 $0.12 $0.12 $0.12 $0.13 $0.13 $0.13
11 ounces $0.11 $0.12 $0.12 $0.12 $0.12 $0.13 $0.13 $0.13
12 ounces $0.11 $0.12 $0.12 $0.12 $0.12 $0.13 $0.13 $0.13
13 ounces $0.10 $0.10 $0.10 $0.15 $0.16 $0.16 $0.17 $0.17
14 ounces $0.10 $0.10 $0.10 $0.15 $0.16 $0.16 $0.17 $0.17
15 ounces $0.10 $0.10 $0.10 $0.15 $0.16 $0.16 $0.17 $0.17
15.999 ounces $0.10 $0.10 $0.10 $0.15 $0.16 $0.16 $0.17 $0.17

 

Parcel Select Ground (Commercial Base Pricing)

INCREASE PER PACKAGE – 2020 Rates vs. 2019 Rates

Edit
Weight
(lbs.)
Zones 1 & 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
1 $0.07 $0.07 $0.07 $0.15 $0.16 $0.16 $0.17 $0.17
2 $0.22 $0.23 $0.24 $0.26 $0.29 $0.31 $0.33 $0.33
3 $0.23 $0.24 $0.25 $0.28 $0.35 $0.39 $0.46 $0.46
4 $0.23 $0.25 $0.26 $0.30 $0.41 $0.47 $0.53 $0.53
5 $0.23 $0.25 $0.27 $0.31 $0.47 $0.54 $0.61 $0.61
6 $0.24 $0.25 $0.28 $0.41 $0.54 $0.62 $0.71 $0.71
7 $0.24 $0.28 $0.28 $0.46 $0.60 $0.70 $0.80 $0.80
8 $0.25 $0.30 $0.33 $0.51 $0.65 $0.78 $0.90 $0.90
9 $0.27 $0.31 $0.35 $0.54 $0.71 $0.84 $1.00 $1.00
10 $0.38 $0.43 $0.47 $0.79 $1.03 $1.24 $1.46 $1.46

 

Media Mail

2020 Rates vs. 2019 Rates

Edit
Weight
(lbs.)
2020 2019 Increase
1 $2.80 $2.75 $0.05
2 $3.33 $3.27 $0.06
3 $3.86 $3.79 $0.07
4 $4.39 $4.31 $0.08
5 $4.92 $4.83 $0.09
6 $5.45 $5.35 $0.10
7 $5.98 $5.87 $0.11
8 $6.52 $6.39 $0.13
9 $7.06 $6.91 $0.15
10 $7.60 $7.43 $0.17
Categories: Postage Rate Increase Tags:

2020 USPS Postage Rate Increase FAQs

January 22nd, 2020 Comments off

The 2020 USPS postage rate increase is just around the corner. Here are some FAQs to help you better understand the upcoming changes.

When do the new USPS rates start?

The 2020 USPS postage rates go into effect on Sunday, January 26, 2020.

Is the price of a First Class Mail letter (1 oz.) increasing in 2020?

First Class Mail letter (1 oz.) rates ARE NOT increasing for 2020.  If you purchase postage at the Post Office, the rate will remain $0.55.  If you print postage online (via Stamps. com), the Metered Mail rate will remain $0.50 in 2020, a 5 cent discount off the Post Office price. Each additional ounce will cost $0.15 (no change from 2019).

When printing postage online for First Class Mail letters, do I get a discounted rate?

Yes, customers who print postage using Stamps.com save 5 cents per letter, paying only $0.50 instead of $0.55 (Post Office rate) – a 9% savings! This discount is known as the “Metered Mail” rate and is available for all postage printed using an approved PC Postage/online postage vendor such as Stamps.com or through a postage meter.

Can I buy $0.50 “Metered Mail” rate postage stamps at the Post Office?

No, the “Metered Mail” rate of $0.50 postage stamps can only be printed using an approved PC Postage/online postage vendor such as Stamps.com or through a postage meter. The “Metered Mail” $0.50 stamps cannot be purchased at the Post Office.

When printing shipping labels online, do I get a discounted rate?

Yes, customers who print postage online automatically qualify for discounted shipping rates (known as Commercial Base pricing) when purchasing Priority Mail, Priority Mail Express or First Class Package Service. This discount applies for both domestic and international deliveries. These discounted rates are automatically calculated when you print a shipping label inside the Stamps.com platform.

What is the maximum weight of First Class Package Service?

The maximum weight for First Class Package Service is 15.999 ounces. It’s important to note that 15.999 ounces is lower than 1 lb. (16 ounces). When packages that use First Class Package Service are determined to weigh 16 ounces or more, the USPS will automatically increase the mail service to Priority Mail, and the additional cost will be taken out of your Stamps.com account.

Does Stamps.com have an option to ship merchandise using First Class Mail International Large Envelopes/ Flats?

Yes! Stamps.com provides a service for online retailers to ship merchandise in a Large Envelope/Flat to an International destination at a significant cost savings compared to First Class Package International Service. The savings can be $10.00 or higher using International Flats compared to First Class Package International Service.

Did the USPS Dimensional (DIM) Weight divisor change?

Yes, back in June 2019, the USPS changed the DIM divisor for packages over 1 cubic foot (1,728 cubic inches) from 194 to 166.  DIM pricing is applied to all packages over 1 cubic foot for Priority Mail, Priority Mail Express and Parcel Select Ground.

The USPS was in the news regarding international shipping and the Universal Postal Union. Has anything changed with USPS International Shipping?

In September 2019, the Universal Postal Union (UPU) agreed to allow certain countries, including the U.S., to change the international shipping rates for small packages/bulky letters being imported into host countries. While USPS International Shipping services will remain unchanged, it’s possible the rates to ship items from the U.S. to international destinations could increase starting July 1, 2020, based on the UPU agreement.

I am a Stamps.com customer. Do I need to take any actions to get the new rates after January 26, 2020?

No, if you are a Stamps.com customer, you do not need to take any action. Stamps.com will automatically update all USPS rates inside the software and web-based version (Stamps.com Online) on Sunday, January 26, 2020.

Categories: Free Guides Tags:

5 Tips for Managing Product Returns

January 7th, 2020 Comments off

The busy holiday season is over, and now you can sit back and relax, right?

Well, not exactly. Your business is still doing business, and along with normal operations that you have to manage on a daily basis, you’ll probably have to deal with items that customers are returning for exchanges or refunds.

Here are five tips that will help you to manage returns as efficiently as possible, keep your customers happy, and learn tips for even great success next holiday season.

1. Create a returns portal on your website

Good customer service includes making it easy for customers to return items. After all, if you do your best to give your customers what they want, they’re likely to continue to give you their business. A clearly marked and easily accessible returns portal on your website helps facilitate a smooth and easy returns process. If a customer is returning an item, they may already feel a certain level of frustration or disappointment, and a complicated return process only exacerbates the situation. Your customers will appreciate a quick, simple solution for returns.

2. Clearly state your return policy

This is beneficial for both you and your customers. Let them know exactly what to expect in terms of deadlines, refunds, exchanges, etc. Much confusion and frustration can be avoided if your terms are clearly spelled out. Post clear, easy-to-understand policies on a page of your site that is specifically designated for returns and/or shipping policies.

3. Provide tracking for your returns

You should consider it part of your responsibility as an e-commerce retailer to keep your customers informed regarding the status of their packages. It’s a good policy to send an email when their return is scanned at the post office or when you receive the package. This also makes it easier for your staff, as return tracking information can help alleviate the number of calls coming into your customer support team. Customers can see clearly where their package is in the shipping process and when they can expect it to arrive.

4. Know the cost of returns

As a retailer, you’re concerned with customer satisfaction. But you also have to keep an eye on the bottom line. So it’s important to know how much a return is costing your business—in both dollars and work hours. This includes the cost of shipping itself, customer service calls, restocking, etc. If you do all the calculations and find that it costs as much or nearly as much to return the item as it would to simply purchase another one wholesale, consider letting the customer keep it instead.

5. Learn from your returns

Each time an item is returned, use it as an opportunity to learn something about your customers and products. What items are returned and why? Could it be a sign of a bigger problem, such as inaccurate product descriptions, low-quality merchandise, poor customer service, or something else? Learn from your returns, and make needed changes to reduce the number of returns in the future.

Remember, returns don’t always equal failure on your part. It’s just part of doing business. Keep this aspect of your customer service as positive and convenient as possible and learn from your returns. If you do, you’ll find that your customers—even those who have returned something—will be back again.

Categories: Ecommerce Shipping Tags:

2020 USPS Postage Rate Increase Guide

December 28th, 2019 Comments off

Starting January 26, 2020, the USPS will implement new rates for domestic and international mail classes as well as its Special Services. Want to learn more about these changes and how they may impact your mailing and shipping? We’ve created a new guide for our customers detailing the USPS rate and service change for each mail class. This Postage Rate Increase Guide includes side-by-side rate comparisons so you know how much you’ll pay on and after January 26, whether you pay retail rates or discounted Stamps.com rates. This guide also includes general shipping suggestions and a Frequently Asked Questions page to help answer any questions you might have about this rate increase.

This guide includes 2020 postage rates for:

Categories: Free Guides Tags:

New Tax ID Requirements for Shipping to Brazil

December 23rd, 2019 Comments off

Beginning January 1, 2020, all shipments to Brazil must include the recipient’s Tax ID number on both the customs declarations and shipping labels. Brazil is implementing this new requirement to help ensure taxes are collected from resellers who purchase U.S. goods and resell them within Brazil at a profit. If you are selling to customers in Brazil it is essential that you collect their Tax ID at the time of sell—shipments missing the recipient’s Tax ID will be subject to return, or even disposal, by Brazilian Customs.

Shipping and Customs Requirements

Regardless of mail class, the recipient’s Tax ID must be visible on the shipping label and declared within the appropriate customs form. There are several Tax IDs that can be used when shipping to Brazil, including:

  • CPF – Individual Tax ID (format: 000.000.000-00)
  • CNPJ – Business Tax ID (format: 00.000.000/0000-00)
  • Passport Number

Shipping to Brazil with Stamps.com Online

If you are a Stamps.com customer, adding a Tax ID to your Brazilian shipment is simple. Typically when shipping to an individual in Brazil, the company field is left blank:

You can use this field to enter your recipient’s Tax ID. We recommend using the prefix “CPF-” to indicate that you are using an Individual Tax ID.

If you are shipping to a business, enter the customer’s Business Tax ID, followed by a slash and their business name.

Shipping to Brazil with Stamps.com Windows Software

If you use the Stamps.com Windows software the process of adding a Tax ID to your shipment is just as easy. Within the International Tab of the software simply include the recipient’s Tax ID in the Delivery Address field under the recipient’s name.

For Individual Tax IDs use the format “CPF-” followed by the ID number:

For Businesses enter the customer’s Business Tax ID, followed by a slash and their business name:

Categories: International Shipping Tags:

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