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Stamps.com Celebrates Customer Care Week!

October 4th, 2010
dawn_SDC 3b

Dawn S., Director of Stamps.com Customer Care

Stamps.com 4th Annual Customer Care Week Celebration! 
We are excited to announce that Stamps.com’s 4th annual Customer Care Week celebration kicks off today at our  headquarters in Los Angeles!  Some background…Customer Care Week is a national event devoted to recognizing the importance of customer care and honoring the people on the front lines of the service revolution.  In 1992 the U.S. Congress proclaimed Customer Care Week a nationally recognized event and service-minded organizations use this week to thank their hard working Customer Care team for taking care of their customers!  

Our theme this year is “Stamps.com Customer Care is OUT OF THIS WORLD!”   The week will be filled with fun space-themed games, contests and prizes along with other planned activities.  We will be kicking off the week by presenting our Jedi’s with Jedi Training Kits/Jet Packs, which are filled with clever supplies to assist them in providing the best customer experience in the galaxy!  On Tuesday we will host an intergalactic pancake breakfast served by our fearless leaders!   And on Friday we will cap off the week with a spectacular Astro-BBQ and the best costume contest this side of Pluto.  

Stamps.com’s Customer Care is OUT OF THIS WORLD
It’s sure to be an OUT OF THIS WORLD week of fun and gratitude not only for our amazing and loyal customers, but our hard-working and wonderful Customer Care team.  If you have ever contacted our Customer Care team, you will understand what I’m referring to.  The Customer Care team here at Stamps.com is the best team of Customer Care professionals that I have had the pleasure of working with in all of my 15-years in the Customer Care industry. 

This is my favorite week of the year because we get to celebrate as a team, and a company, the value and considerable contributions our Customer Care team makes to our organization.  At Stamps.com Customer Care, we celebrate our customers, our team, our award-winning software, and the wonderful organization we are privileged to work for.  Please join us in celebrating Customer Care week by wishing a Customer Care professional “HAPPY CUSTOMER CARE WEEK!” if you happen to have the pleasure of speaking with one of our Stamps.com Customer Care team members.

Special Thanks to our Stamps.com Customers!
And a special thank you to all of our customers – we appreciate you, we appreciate your enthusiasm for our software, and we appreciate your business.  

May the force [the Stamps.com Customer Care force that is!] be with you!
Dawn S
Director, Customer Care

  1. December 30th, 2010 at 16:22 | #1

    Hello Maria,

    Regarding your postage purchase, I would recommend calling Stamps.com customer support. Please call us for immediate assistance toll-free at 1-888-434-0055, Monday – Friday, 6 a.m. – 6 p.m. Pacific Time.

    Thanks!
    Chuck
    Stamps.com

  2. Maria
    December 29th, 2010 at 06:01 | #2

    I need help ASAp, I went to Buy Postage and I clicked on the wrong Item and ended up buying $50.00 of Postage and there is no way I can send cancel this. This is very fustrating to me and in a matter of seconds my bank card was charged $50.00 and there is no way to cancel this. I do not need $50.00 in postage, I wanted only $10.00 but did not see that the item for $50. had a dot on it and I ckicked the wrong item. I searched everywhere on where and how to cancel this purchase and this website gives me no option to cancel. It answers all other questions except on how to cancel a purchase made by mistake that you do not want! I need my money back ASAP. How do I get this canceled and sent back to my card??????????????????????Mafchel

  3. October 11th, 2010 at 18:23 | #3

    Please enter me in this drawing. My Daughter wants one, I can’t afford it. You have the best customer support!

  4. Barbara Wallis
    October 11th, 2010 at 12:42 | #4

    You definitely “walk the talk!” Your customer support is excellent! Earlier today I sent you an email letting you know. I tell everyone about your service and why I use Stamps.com.

    Thank you!

Comments are closed.

Call us toll-free at 1-888-434-0055, Monday - Friday, 6 AM - 6 PM Pacific Time.