Home > Letter Mailing, Shipping > Understanding the USPS 13 Ounce Mail Rule

Understanding the USPS 13 Ounce Mail Rule

March 15th, 2011
Let’s say I want to mail a 14-ounce bottle of cough syrup to my sick mom. Do I really have to wait in line at the Post Office to send it? Well, according to the USPS 13-Ounce Mail Rule, I do. However, Stamps.com customers have a way out!
What exactly is the USPS 13-Ounce mail rule?
Glad you asked. The 13-Ounce Mail Rule requires that any mail piece weighing over 13 ounces that is mailed with postage stamps has to be presented in person to a USPS employee at the Post Office. Since postage stamps are untrackable, presenting the mail piece to a postal employee serves as a security measure to keep the public, customers, employees and the U.S. mail safe. It’s a good rule. But it still means an extra trip to the Post Office. Luckily, Stamps.com offers a way around it.
Stamps.com shipping labels to the rescue
There’s an exception to the rule: If you use online shipping labels instead of postage stamps, you can send mail pieces weighing over 13 ounces WITHOUT a trip to the Post Office. Why? Online shipping labels (like those printed with Stamps.com) provide the USPS with sender information that regular postage stamps do not.
Moral of the story
Forget the 13-Ounce Mail Rule and just use Stamps.com to print your shipping labels. It will save you from those gas-guzzling, time-sucking trips to the Post Office. Let’s hear it for Stamps.com shipping labels! Mom, your package is on its way!

Let’s say I want to mail a 14-ounce bottle of shampoo to my mom. Do I really have to wait in line at the Post Office to send it? Well, according to the USPS 13-Ounce Mail Rule, I do. However, Stamps.com customers have a way out!

What exactly is the USPS 13-Ounce mail rule?
Glad you asked. The 13-Ounce Mail Rule requires that any mail piece weighing over 13 ounces that is mailed 13 OUNCE-RULEawith postage stamps has to be presented in person to a USPS employee at the Post Office. Since postage stamps are untrackable, presenting the mail piece to a postal employee serves as a security measure to keep the public, customers, employees and the U.S. mail safe. It’s a good rule. But it still means an extra trip to the Post Office. Luckily, Stamps.com offers a way around it.

Stamps.com shipping labels to the rescue
There’s an exception to the rule: If you use online shipping labels instead of postage stamps, you can send mail pieces weighing over 13 ounces WITHOUT a trip to the Post Office. Why? Printing shipping labels with internet postage (like those printed with Stamps.com) provide the USPS with sender information that regular postage stamps do not.

Moral of the story
Forget the 13-Ounce Mail Rule and just use Stamps.com to print your shipping labels. It will save you from those gas-guzzling, time-sucking trips to the Post Office. Let’s hear it for Stamps.com shipping labels! Mom, your package is on its way!

  1. November 12th, 2011 at 08:37 | #1

    My post office will not allow me to simply drop off mail. I must wait in line, so that they can check that I have placed enough postage on my stamps.com-generated label.
    web Design london

  2. stampscomblog
    May 9th, 2011 at 09:24 | #2

    Hi Mark, As of now, intelligent mail barcodes are only on pre-sorted mail. Things could change in the future as the USPS is trying to improve their tracking of all mail.

    Thanks!
    Eric
    Stamps.com

  3. Mark18nw
    May 8th, 2011 at 13:51 | #3

    ok, I thought that the intelligent mail barcode was also replacing the delivery confirm barcodes and also the barcodes printed on all regular mail envelopes?

  4. stampscomblog
    April 28th, 2011 at 09:14 | #4

    Hi Mark, The intelligent mail barcode will be required for all presorted mail classes in order to qualify for discounts starting in May 2011.

    Since Stamps.com does not offer presorted rates currently, the intelligent mail barcode is not required on our postage printing.

    Thanks!
    Eric
    Stamps.com

  5. Mark18nw
    April 24th, 2011 at 14:19 | #5

    When is stamps.com converting to the new intelligent mail barcode? I thought that May 2011 is the deadline but nothing has changed on my end that I am aware of? Thanks for any updated info.

  6. stampscomblog
    April 20th, 2011 at 07:05 | #6

    Hi Contact, In the Stamps.com software, you should be able to adjust the weight and mailpiece under the “Postage Details” section of the software. The postage rate will change with each adjustment of the mailclass and weight.

    If you’re looking for more specifics on the April 2011 postage rate change, check out http://www.stamps.com/usps/postage-rate-increase/

    Thanks!
    Eric
    Stamps.com

  7. Contact
    April 20th, 2011 at 03:50 | #7

    Where can I find the chart to print with ounces and rates?

  8. Mark18nw
    April 5th, 2011 at 18:16 | #8

    Hopefully with the new bar code that is going to be on envelopes by May, stamps.com will give the option to have it print in the lower right corner rather than being in the same field as the address. Looks more professional in the lower right corner.

  9. thejans
    March 31st, 2011 at 11:02 | #9

    Ignore the 13-oz. rule? Way cool.

  10. March 29th, 2011 at 19:13 | #10

    I ve used Stamps.com for Years I try to Suggest to Friends How easy it is & How You do not have to buy Actual Stamps & Print on Envelopes
    Question tho
    Can I Print Directly on a window Envelope without using Labels for Window Envelopes?

  11. gravytrain
    March 27th, 2011 at 21:00 | #11

    My daily mail carrier doesn’t want to pick up anything unless I’ve scheduled a pickup. I’m still driving to the PO every day that I don’t have Priority or International pkgs (and most of my shipments are First Class, so it’s about a daily drive for me.) Something about her mail count coming out right or something?? A total pain, for sure.

  12. beth
    March 25th, 2011 at 19:30 | #12

    My local carrier doesnt stop at my house, but rather at my box which is across the highway. Plus I mail International Parcel First Class, NOT priority. I ship items in the $5-$10 price range and it would be ridiculous to pay International Priority rates!! Who pays that!? Why do that when you can ship for less than $2? Additionally, I wouldnt trust a carrier to ride around with my merchandise all day throughout the county area only to drop it off at the post office later that day. I would rather take it myself.

  13. Beth
    March 25th, 2011 at 19:25 | #13

    The poly bag is too big for my packages. Most of my packages weigh 1 oz and are in a #000 bubble mailer. So what is one to do??

  14. Cwilson1846
    March 25th, 2011 at 09:12 | #14

    Thank you Stamps .Com I no longer have to WAIT at the Post Office while the people on duty are on coffee break !!!

  15. stampscomblog
    March 25th, 2011 at 08:37 | #15

    Hi Greenman, You bring up a valid point if you are dropping packages off at night and the Post Office is closed. But you should not have to wait in line ever if you are dropping off packages that include pre-paid postage when the Post Office is open. If your local Post Office is requiring this, you should ask to speak to the Postmaster.

    Also, your packages should not weigh any different amount at the Post Office vs. on your scale at home (maybe fractions of an ounce due to calibration).

    Hope this helps!
    Eric
    Stamps.com

  16. Janet
    March 24th, 2011 at 16:23 | #16

    I used to carry my packages into my post office leaving them at a closed window. However, one of the postal employees told me I could just drive around to the back and set my packages on the loading dock. This has been wonderful. I no longer have to look for parking and drag all the packages into the post office. (During my busy season I’m shipping 100 or more packages a day.) I noticed all the other commercial shippers are doing the same at this post office. It’s super fast and easy and best of all the back gate remains open after the post office officially closes and they will receive my packages until the last outgoing mail truck departs about 30 minutes after closing time.

  17. Janet
    March 24th, 2011 at 16:13 | #17

    Yes, that has worked for me. I will even put a note in the mailbox that says “Ring bell for pick-up” so that they have to come to the door just to protect myself from thieves. My packages are very valuable. During my busy season, we will fill my mail carrier’s car with boxes of packages.

  18. Wilma
    March 24th, 2011 at 13:42 | #18

    Wilma: I’ve been a stamps.com customer for several months now, and I love it.

  19. stampscomblog
    March 24th, 2011 at 09:14 | #19

    Hi Kerry, We’re working hard to get the Priority Mail Regional Rate boxes added to the software. We should have them added in mid-to-late April.

    Eric
    Stamps.com

  20. stampscomblog
    March 24th, 2011 at 09:12 | #20

    Hi Datthings1, The postal clerk was probably referring to a SCAN form. But this is absolutely not true! SCAN forms are NOT, and I repeat NOT required to drop off packages that have online postage. While the USPS prefers sellers to use SCAN forms, they absolutely are not required!

    You should ask to speak to the local postmaster or call 1-800-ASK-USPS and alert them that your specific Post Office is not providing accurate info.

    Thanks!
    Eric
    Stamps.com

  21. Datthings1
    March 24th, 2011 at 08:52 | #21

    The person at the post office told me yesterday that I now have to provide them with some kind of form. This form would be obtained from the internet showing the postage information from each Stamps.com postage label. Does anybody know what this is or is she misinformed?

  22. March 24th, 2011 at 03:38 | #22

    Thanks Eric. This is good to know. I’ve been sending my priority mail envelopes via the “envelopes” feature. I’ll use the package tab from now on.

  23. Jenkwong77
    March 23rd, 2011 at 21:07 | #23

    does anyone know if you have to pay extra postage for the shipping labels and the tape we use to attach the lables to the packages? i got a lecture from the clerk saying i’m dishonest and that i should print and attach all labels before weighing it, but i can’t. i told her i need to print the lables before i can attach it to the pkg. she just don’t understand and said it’s because of people like me that’s why usps is broke.

  24. Greenman
    March 23rd, 2011 at 18:57 | #24

    Stamps.com saves a lot of time, but it does not override the 13-oz rule. You still cannot put a package of any reasonable size in a mailbox (if you can find one). Even when you get to the post office, you will find that many post offices are locking their package drops at night and over the weekends. What this means is that you can put your stamps.com postage label on your package, but in many cases you still have to take it to a postal counter and physically hand the package to a postal clerk. At that point the postal clerk may re-weigh the package and demand additional postage.

  25. stampscomblog
    March 23rd, 2011 at 12:46 | #25

    Hi P Vaughn, I’m referring to a standard shipping label printed from the “packages” tab in the Stamps.com software.

    Eric
    Stamps.com

  26. stampscomblog
    March 23rd, 2011 at 12:45 | #26

    Hi Dick, According to the USPS rules, only shipping labels printed from online postage are allowed to be inserted into the local mailboxes. NetStamps from Stamps.com are not specifically excluded from the rule.

    Thanks!
    Eric
    Stamps.com

  27. stampscomblog
    March 23rd, 2011 at 12:42 | #27

    Hi RedBen48, The USPS requires you to declare the Post Office that you will be mailing from at the time the label is generated. If you want to mail from a different Post Office, you should change the address associated with your Stamps.com account. To do this, go to My Account, Postal Meter Address. You are free to use any “Return Address” you wish, but the “Origin” zip code in your Postal Meter Address should match the zip code of the mailing Post Office.

    I think this rule is based on the USPS accounting policy for Post Offices (but not sure).

    Hope this helps.
    Thanks!
    Eric
    Stamps.com

  28. Kerry
    March 23rd, 2011 at 12:39 | #28

    when will stamps.com start supporting the new priority regional method of mailing? I was contacted by someone at USPS informing me a new method of shipping was coming. If someone wants to contact me I have the rate sheet and info that was sent to me. Thanks,

  29. stampscomblog
    March 23rd, 2011 at 12:32 | #29

    Hi Publisher, That’s correct. The only problem you may encounter is if you had a lot of packages, so many that your mail carrier could not carry them all. In that situation, you may need to call the special pick-up service — which would cost since you are not shipping any Priority or Express Mail. But if it’s just one or two packages, your mail carrier should not have any problem.

    Thanks!
    Eric
    Stamps.com

  30. stampscomblog
    March 23rd, 2011 at 12:29 | #30

    Hi JK, Are you referring to Delivery Confirmation for Priority Mail? When you print Priority Mail, make sure you are using the “Packages” tab in the software. Delivery Confirmation is free for all Priority Mail packages. You should see this feature under the “e/Confirm” field right below the postage amounts.

    Hope this helps! Thanks,
    Eric
    Stamps.com

  31. stampscomblog
    March 23rd, 2011 at 12:25 | #31

    Hi Dee, In order to get the discounted postage rates on Priority Mail and Express Mail, you must use the “packages” tab in the Stamps.com software. Once you do, you’ll get up to 15% off Priority Mail rates and up to 21% off Express Mail rates. The discount depends on the destination and how much your pacakge weighs.

    Thanks!
    Eric
    Stamps.com

  32. Cheryl
    March 23rd, 2011 at 10:35 | #32

    Good to know! I’ve been using Stamps.com almost since its inception. I rarely visit a post office thanks to you guys.

  33. March 23rd, 2011 at 08:59 | #33

    I didn’t know this before. I just ran to the Post Office Monday for this very reason. Thanks for the info!

  34. March 23rd, 2011 at 08:57 | #34

    I didn’t know this before. I just ran to the post office Monday due to this very issue! Thanks for the info!

  35. Dee
    March 23rd, 2011 at 08:54 | #35

    Stamps.com says postage is discounted if I use stamps.com instead of the P.O.
    Is it only discounted if I use the stamps.com postage labels?

  36. Jennifer
    March 23rd, 2011 at 07:11 | #36

    Woo hoo! Hate those lines, love Stamps.com

  37. Tedserv
    March 23rd, 2011 at 06:52 | #37

    Shhhhhhhh!

    If (theoretically) someone were to ignore the rule, I wouldn’t say anything!

  38. Na
    March 23rd, 2011 at 06:10 | #38

    >If you use online shipping labels instead of postage stamps, you can send mail pieces weighing over 13 ounces WITHOUT a trip to the Post Office.
    Does this mean I can just drop the mail in the mail boxes anywhere? even international mails?

  39. Zcalob
    March 23rd, 2011 at 05:07 | #39

    I have the basic plan for my small volume operation and pay $15.99 per month which is .53 cents per day to have the convenience of printing postage from home. The customer support is fabulous anytime I have a simple questions or need help with my printers. Please don’t increase the fees for basic as this is a good value for any entry person needing this service.

  40. March 23rd, 2011 at 04:53 | #40

    Great news for me, I use Stamps.com for business and this streamlines my process. Thanks for the info!

  41. March 23rd, 2011 at 04:52 | #41

    This is good news! I use Stamps.com for business, have for 10 years, and didn’t know that I could go ahead and put my packages in the round bin at the PO.

  42. Lidia Morales
    March 23rd, 2011 at 04:47 | #42

    Very clear information, with a bit of humor and grace. Thanks! Like the message.

  43. Mandy
    March 23rd, 2011 at 03:42 | #43

    Unfortunately our local carrier doesn’t understand the 13oz rule themselves and wants to argue with me every time I try to send a package.

  44. Jeepnut0
    March 23rd, 2011 at 03:21 | #44

    Ever since I started using Stamps.com months ago I have been sold! Its a VERY easy service that is one thing I won’t give up using for a long time to come! Thanks again stamps.com!

  45. JK
    March 23rd, 2011 at 03:21 | #45

    I LOVE Stamps.com. I use it every day at work and it’s so convenient! I do have one question, however, that I cannot figure out. How do you print off a tracking slip/label for priority packages? I know there is an extra fee, but it’s worth it. I just get confused on how to print the label. Any suggestions?

  46. P. Vaughan
    March 23rd, 2011 at 02:55 | #46

    When you say Stamps.com “shipping label” are you referring to the regular Stamps.com stamps, or is there a special “label”? Thanks.

  47. LureaH
    March 23rd, 2011 at 00:58 | #47

    I, in fact do use stamps.com for all my postage. I print on the SDC-3110 labels and am shipping promotional packets for singers. I have twice had my packets returned because they were over 13oz… Why?

  48. March 23rd, 2011 at 00:06 | #48

    I have used several online shipping methods and always come back to stamps.com.I love the fact that it integrates with Quickbooks and it allows placement of your own logo on the label. Stamps.com makes running my business much smoother and more productive.

  49. Rich Kimmell
    March 22nd, 2011 at 18:30 | #49

    I have been using Stamps for about 3 years and like it a lot. The only thing I don’t like is if there is a printer problem, it is very hard to get credit back on a misprint.
    Rich Kimmell

  50. Ms_koolaed_6
    March 22nd, 2011 at 18:26 | #50

    I live in California and I have had no problem dropping off my stamps.com mail, heck that’s the advantage of having stamps.com not having to wait in line, the only difference is we get a break on Delivery Comfirmation so it won’t be accurate because D.C. I believe $.70 when you go into the USPS. Talk with the Post Master!

  51. evergood-outlet
    March 22nd, 2011 at 18:23 | #51

    I lover use stamps.com, it is easy and wonderful service and technicle help. evergood-outlet.com

  52. Michelle
    March 22nd, 2011 at 18:22 | #52

    For those who are having issues, simply leave your packages in your mailbox with the flag up. Your mailman/woman will take them. I never stand in line. My best investment ever has been my $30 JUMBO mailbox I got at lowe’s. It is HUGE and fits anything. The other mailboxes next to it all look so tiny! haha. I used to have to take my packages to the post office when the volume was too large for my regular size mailbox. not anymore :)

  53. Ariana Berry
    March 22nd, 2011 at 18:15 | #53

    I love Stamps.com., especially the net stamps, christmas stamps, flowers,animals, shipping labels, etc. and I just love the 25 pound scale is GREAT! …… arainasklosets

  54. Dick
    March 22nd, 2011 at 18:14 | #54

    DOESN’T THIS APPLY TO STAMPS PRINTED FROM STAMPS.COM ALSO?

  55. Sharon Leeds
    March 22nd, 2011 at 17:41 | #55

    Please report this carrier. If she doubts the accuracy of your parcels, she can have it double checked after she returns to the post office. As the wife of a retired letter carrier, I must take exception to a portion of your comment. It takes more intelligence to sort and deliver the mail than it does to be a clerk at the USPS.

  56. Dmatlock1016
    March 22nd, 2011 at 16:34 | #56

    This is great news since I am disabled and a trip to the post office would be difficult for me.
    Thank you STAMPS.COM.

  57. Outlawdancer
    March 22nd, 2011 at 16:33 | #57

    i love stamps.com. i haven’t been to the post office so, i have forgotten what the post office looks like on the inside. worth every penny i pay

  58. Anne Chartier
    March 22nd, 2011 at 15:56 | #58

    That’s wonderful. I guess it’s easy to print a shipping label on Stamps.com. I’ve never done it before but if I can do it, that would really work well for me. Anne Chartier

  59. Publisher
    March 22nd, 2011 at 15:49 | #59

    Jonathan, I never get errors. If you have a problem, try another web browser (on my Mac, Firefox works better than Safari when using Stamps.com, but that is true for many online functions).

    You can also call customer support. I’ve always find them helpful.

  60. Publisher
    March 22nd, 2011 at 15:47 | #60

    So, Eric, we can just leave a 13-ounce+ Media Mail package on my front porch, along with other outgoing mail? That’s how it works, or you have to call?

    tx

  61. Publisher
    March 22nd, 2011 at 15:46 | #61

    My USPS clerks are wonderful! So informed and so patient with all the people who are not prepared by the time they get to the counter, ask for the clerk to wrap their packages, and ask all kinds of questions. While patient, they are also efficient.

    If your clerks don’t let you drop off packages, maybe you should introduce yourself so they get to know you. They are just doing their job, and with all the loose cannons wandering around, perhaps they’re frightened when a stranger just darts in and leaves a package on their counter.

  62. stampscomblog
    March 22nd, 2011 at 15:39 | #62

    Hi Ray, You are correct as long as it has a shipping label. For international packages, you just need to complete the customs forms and then you should be able to hand it off to your local carrier.

    Thanks!
    Eric
    Stamps.com

  63. stampscomblog
    March 22nd, 2011 at 15:36 | #63

    Hi Sarah, Sounds like you should definitely ask to speak to the local postmaster. If that doesnt work, please call the USPS Help Center at 1-800-ASK-USPS.

    Thanks!
    Eric
    Stamps.com

  64. stampscomblog
    March 22nd, 2011 at 15:33 | #64

    Hi Rib3949, Carrier Pick-up is only free when you ship a Priority Mail or Express Mail package. If you have a different mail class, they will deny the pick up or will charge you for it. However, you can give any type of mail class to your daily mail carrier.

    Thanks!
    Eric
    Stamps.com

  65. stampscomblog
    March 22nd, 2011 at 15:30 | #65

    Hi Micsbooks, Yes – Media Mail labels will also work to bypass the 13 ounce rule.

    Thanks!
    Eric
    Stamps.com

  66. Micsbooks
    March 22nd, 2011 at 15:16 | #66

    Does the Bypass the 13 ounce rule apply to Media Mail as well as Priority Rate Mail?

  67. Adner
    March 22nd, 2011 at 14:54 | #67

    Yeah, that 13oz rule is ignored by their own employees – I can drop a two pound package in their hopper with a stamp on it and it ain’t comin’ back ;) Ditto for foreign packages over 13oz as long as the customs form is executed properly no one apparently give a damn …too much work to bother. So much for their “security rules” …

  68. DD
    March 22nd, 2011 at 14:40 | #68

    I used to like stamps.com…… until I got errors for a few days straight when trying to print labels

  69. Steph
    March 22nd, 2011 at 14:31 | #69

    Everytime I purchase postage you should get an email receipt of that purchase.
    Just print out that receipt and put it in a special file so you’ll know for tax time how much money you spent on postage with Stamps.com.
    Likewise, whether you pay for your monthly fee via credit card, or debit card you have receipt of that payment on your cc or bank statement

  70. WackyHermit
    March 22nd, 2011 at 14:18 | #70

    I go to the usps.com website and complete the customs forms online for military shipments. Then I put them in a customs envelope (you can order them for free on usps.com, so that you always have some handy) and put them out at the mailbox for pickup. I don’t have to leave my house to mail military packages.

  71. Cindy
    March 22nd, 2011 at 14:13 | #71

    My husband made me a box with a flag on it and attached it to the side of the mail box for my packages. Anything that won’t fit in the mail box I put in the box and raise the flag. My mail carrier loves it because if she has a package for me, she doesn’t have to fill out and leave a notice, it fits in the box, and she has never questioned the postage.

  72. March 22nd, 2011 at 14:06 | #72

    Love Stamps.com

  73. Jonathan Ng md
    March 22nd, 2011 at 14:04 | #73

    I do not like your new version. I prefer the old version of printing stamps. It was so much easier.
    Hope you can do something about it.

  74. Mt1
    March 22nd, 2011 at 14:01 | #74

    I wish there was tracking on international small flat rate boxes, may as well just use first class international since neither can be tracked.

  75. Debvand
    March 22nd, 2011 at 13:47 | #75

    I too have a Stamps.com account and always just drop off my packages and by pass the line. I also use a smaller Post Office run by regular employees and not Postal government workers. Perhaps you could find one of these? If not, just drop it off and let those in line know that you have already put postage on your items and there is no need to stand in line.

  76. Ranger-G
    March 22nd, 2011 at 13:43 | #76

    Stamps.com is good for my business. I have been to Post Office and seen the 13oz rule notice. Thank you for the information. Once again Stamp.com keeing me updated.
    Thank you,

  77. Hans1065
    March 22nd, 2011 at 13:39 | #77

    Great Idea for the 13 oz rule Hanna

  78. March 22nd, 2011 at 13:31 | #78

    To me being able to avoid the user less than friendly postal employees is worth 15 bucks a month. As a former Pitney Bowes customer the switch to Stamps.com was a good move. Slick system and products.

  79. Vcvecsey
    March 22nd, 2011 at 13:25 | #79

    Arrange for pick up from the Post office at your home. Only need one Priority Mail and they have to pick it up for free. Had a problem – once – and called the post master general of the state and no more problem.

  80. Dharrington13
    March 22nd, 2011 at 13:24 | #80

    Use the flat rate priority mail envelope — it is still $4.95 and you can put as much as you can stuff into it and pay that rate. The envelopes are free and because they are flat rate, you don’t need to weigh it or anything. Just print 3-part label,stamp and return address. Use it all the time.

  81. Vcvecsey
    March 22nd, 2011 at 13:23 | #81

    Been using stamps.com for quite a while now and cannot do without it. Parcel post, insurance, delivery confirmation, express mail, international, you name it and including all customs forms – did I mention free pick up from the post office. Never have to leave home and save all that gas.

  82. Stargate505
    March 22nd, 2011 at 13:22 | #82

    I almost canceled my account and they talked me into keeping it plus giving some nice free supplies. Thanks Stamps.com for convincing me to stay!

  83. Dharrington13
    March 22nd, 2011 at 13:21 | #83

    flat rate priority mail is still $4.90 for as much as you can stuff in the envelope! I use that for my tax clients when I am sending them their copy of returns that are very very thick!

  84. Trescott
    March 22nd, 2011 at 13:16 | #84

    In my case, with rual POBox at the street. If I’m late, I’m still obliged to go to the post office to deposit my package on the same day I purchase and print the stamp.
    I suppose I could just let something stay in my street box until the next day and find out what happens.
    One of the fallouts of automatic stamps is that letters don’t receive a post mark in some cases, so if you are marketing or in legal, you don’t know when something arriving was sent. This can create problems with the 30 day law for products that are back ordered more than 30 days and subsequent necessary notifications to customers.
    Soon or now we’ll have to make sure the date and the mailing date are on the stamp and it is sent the same day…letter or product.

  85. Rlb3949
    March 22nd, 2011 at 13:03 | #85

    When I request a Carrier Pick-up it requires at least one Priority or Express item to qualify…Should I just fib and show one in the request even tho I don’t????

  86. sarah
    March 22nd, 2011 at 13:02 | #86

    this is untrue. i was just at the po today and got SCREAMED at that i cannot leave prepaid items on the counter like i used to. she said even though it’s prepaid i HAVE to stand in line to answer the “liquid/hazardous/fragile” questions. i guess it depends on what kind of mood the teller is in that day.

  87. Sharmic791
    March 22nd, 2011 at 12:59 | #87

    I use the standard 3-part multi-use labels (SDC-3100) for all my mailing (I am a housewife, not a business, but ship a lot of gifts to family and friends). I never have a problem with rejection…

  88. Salemnj
    March 22nd, 2011 at 12:59 | #88

    Please tell me the label style so I can buy some.

  89. Roger
    March 22nd, 2011 at 12:56 | #89

    Then you need to contact your local Post Office and report her actions. If your scale is accurate (which I’m sure it is), then you aren’t doing anything wrong. She probably put in to be a clerk but due to her obvious lack of intelligence, was kept on a route, so she thinks she gets to play clerk out in the field.

    Seriously though, I would have been on the phone yesterday, making her manager aware of the situation. USPS offers free pick-up for a reason!

    Good luck.

  90. AliceCoker
    March 22nd, 2011 at 12:55 | #90

    I print addresses all the time and put them on large envelopes. There has never been a question when I hand them off at the counter. I just walk in place them on the counter and leave.

  91. Bruce
    March 22nd, 2011 at 12:50 | #91

    Stamps.com is the best….they ROCK…!!!

  92. Junkladylil
    March 22nd, 2011 at 12:46 | #92

    Hi LadyDanio,

    I thought I was the only one with this type of relationship with my mail carrier/s! Fantastic service all the time…I too have his/her cell phone number/s and they have my home phone number. If they have a package for me they will call me and let me know that it will be at the house that day so if I am going out I can gauge my time and wait for the delivery if possible. In turn, I can also have ALL (domestic & int’l w/proper customs forms) mail/packages ready to hand them…I have not been to the post office in almost 2 years now! Just to let others know…I ship all sorts of items, different sizes, shapes, etc. and many go overseas or to Canada and I have never had a problem of any sort including a return! I hope this info is of help to others still going to the post office and are users of Stamps.com.

  93. mort
    March 22nd, 2011 at 12:43 | #93

    NEVER KNEW THAT. THANKS.

    MORT – NYC

  94. Rick – Media Pickup?
    March 22nd, 2011 at 12:35 | #94

    I send mail that is over 13 oz, media mail, and so it won’t fit in the mailbox for pick up. Maybe our Mailperson would pick up if I had a note in the mailbox and the flag up each time and a tote in the dirveway? I can’t schedule a pick up because it’s not priority mail.

  95. Dpmcguirk20
    March 22nd, 2011 at 12:35 | #95

    I knew nothing about that rule. Thanks for the info and the solution.

  96. Agreenwald10
    March 22nd, 2011 at 12:33 | #96

    As a retired USPS employee, I find using Stamps.com very convient. It saves me and my company a lot of headaches. Arthur H Greenwald

  97. Redben48
    March 22nd, 2011 at 12:29 | #97

    Why do you have to mail at the Post Office of your zip code. I pass 2 other Post Offices on my 18 mile trip to my zip code Post Office?

  98. Ray Delworth
    March 22nd, 2011 at 12:26 | #98

    So that means you can have your postal carrier pick it up, or drop it in a postal box at any location, right? How about International mail that has all the bar code info now – does it have to be taken to the window if printed from Stamps.com?

    Thank you,
    Ray Delworth
    http://ultimatefleamarket.com

  99. Rexscates
    March 22nd, 2011 at 12:20 | #99

    I have never had a package returned when I have ship to a APO address. My packages are first class so maybe that is why? But it always says to fill out a customs form and I have never done it to a military address

  100. stampscomblog
    March 22nd, 2011 at 12:16 | #100

    Hi Jraabe, According to the USPS rules, only shipping labels printed with online postage are able to be excluded from the 13 oz. rule. NetStamps are not permitted. However, you should not have to drive to the Post Office. Once you have your letters or packages, you can give them to your local mail carrier for pick up.

    Let me know if you have any questions.
    Thanks!
    Eric
    Stamps.com

  101. stampscomblog
    March 22nd, 2011 at 12:11 | #101

    Hi Ahtel, First Class Large Envelopes has a maximum weight limit of 13 oz. So if your package is over 13 oz, you’ll need to upgrade to either Priority Mail, Express Mail or Media Mail.

    Thanks!
    Eric
    Stamps.com

  102. March 22nd, 2011 at 12:09 | #102

    I LOVE my stamps.com postage for my website shop items, the software, scale and printing is so easy….unfortunetly I have had to stop giving to my mail lady directly bc she thinks she is a clerk and keeps second guessing my always-accurate scale and handing it back telling me to just “put some extra stamps on it”….. :(

  103. Gladys Ruiz-Weaklend
    March 22nd, 2011 at 12:04 | #103

    I guess I’m lucky to have a PostalAnnex right across the street. We take all our mail there and don’t have to wait in line.

  104. Dolemanb
    March 22nd, 2011 at 12:00 | #104

    So, where do you pu the 14oz plus package you used Stamps.com’s postage labels on? Can it be put in the mailbox out front (personal house mail box)? Can you drop it in a not-to-be-seen-anymore blue postal service box? Not if it doesn’t fit thru the skinny slot! So, basically you may end up going to the PO anyway; but the rates are cheaper for online printed postage labels, right? Or, do such postage labels have to be printed off USPS’ web site?

  105. jonno_norton
    March 22nd, 2011 at 11:47 | #105

    I would have liked to know this a long time ago. It should say somewhere in the Stamps.com software. This is great info though, thanks for sharing.

  106. Barbw
    March 22nd, 2011 at 11:39 | #106

    THANK YOU for sharing this as it really has been a hassle to get to the post office with packages over 13oz.!!! My company sends out books to clients and this will really help cut down on my time in the Post Office.

    Barb Weil

  107. AHTEL
    March 22nd, 2011 at 11:32 | #107

    When a flat package is over 13 oz. it is charging me for priority mail. Is there a way around that? Because I’m sure is less than $5.25 to mail the flat package.

  108. stampscomblog
    March 22nd, 2011 at 11:30 | #108

    Hi Lynne,

    As long as your packages have prepaid postage from Stamps.com, you do not need to stand in line at the Post Office. You can bypass the long Post Office lines and drop your packages off at the counter.

    If you’re having problems, you should ask to speak with the Postmaster at the local office. He or she should be able to correct the problem. If that doesnt work, please call the USPS Help Center at 1-800-ASK-USPS.

    Thanks!
    Eric
    Stamps.com

  109. guest
    March 22nd, 2011 at 11:30 | #109

    complain to your postmaster that is absolutely ridiculous. IF the postmaster doesn’t help, find out who their manager is. It will get resolved.

  110. Manager
    March 22nd, 2011 at 11:27 | #110

    I wish that there was a way to avoid the post office when it comes to shipping to Military. I print the shipping label online but still have to take it to the post office for the customs form. I thought about printing an international mail label (i have other customers I use this for) but if I did it that way it would be significantly more to mail. So I guess I am stuck printing labels, closing my office, and standing in line at the post office for 30 minutes so I can send our military their mail. Sad story.

  111. Jraabe
    March 22nd, 2011 at 11:27 | #111

    Can you clarify this rule exception? If I print a Stamps.com postage stamp it also has a sender ID, correct? Do I have to print a shipping label rather than a stamp to provide the exception to the rule (and the drive to the PO)?

  112. March 22nd, 2011 at 11:17 | #112

    @ Kickbooty – I get the monthly “Reference Code Usage Summary Report” that shows my postage usage by reference code. I also track the postage account in my financial software (e.g. QuickBooks or Quicken) so I can keep detailed records of each mail expenditure, not to mention, I can flag these charges as “billable” so I can charge them back to my clients or against projects. Hope this helps.

  113. Lynne
    March 22nd, 2011 at 11:16 | #113

    My post office will not allow me to simply drop off mail. I must wait in line, so that they can check that I have placed enough postage on my stamps.com-generated label. My stamps.com scale is accurate, and there has never been a shortage, and yet there I stand in line. Any suggestions about ways around this?

  114. FebruaryM
    March 22nd, 2011 at 11:16 | #114

    Grow up and pay the piper!

  115. Jachern
    March 22nd, 2011 at 11:16 | #115

    But can you drop it in a box or do you have to give it to the postal carrier?

  116. Goblue562
    March 22nd, 2011 at 11:14 | #116

    Actually, I just went in to my account, and here’s how you do it:
    Under the “View History” link on the left side of the screen after you sign on, click on “Search”. Select the time frame you want to search, and voila. Click on “Export”, and the report will open in an Excel spreadsheet that you can save or print out.

    I’m a low-volume user as well.. Rather than complain on the blog, try their tech help next time. They’re usually quite helpful.

  117. Cheryl
    March 22nd, 2011 at 11:12 | #117

    Thanks for this information. It saved me a call to customer service regarding this issue. As I understand it, you must use a shipping label, a printed stamp is not sufficient?

  118. Jacque
    March 22nd, 2011 at 11:12 | #118

    I LOVE STAMPS.COM you are so easy to use, and so nice, thank you for your AWESOME service it makes running my small business so much easier… Jacqueline Watson

  119. March 22nd, 2011 at 11:09 | #119

    I mail Int’l stuff all the time from home. I used to hand it to my mail carrier but after developing a solid business relationship with him (I have his cell number now in case I miss him as he comes by) I can just stick the Int’l stuff out with everything else and he picks it up without a word. I haven’t been to the post office in 9 months, at least!

  120. Annelopiano
    March 22nd, 2011 at 11:09 | #120

    I have been advised by Post Office staff that Stamps.com shipping labels can only be used on “packages” and not on large envelopes. Many of my over-13-ounce mailings are large envelopes. Is it really true that the Post Office will reject large evenelope (as opposed to boxes) that bear a stamps.com shipping label?

  121. March 22nd, 2011 at 11:08 | #121

    @ Kickbooty – I get the monthly “Reference Code Usage Summary Report” that shows my postage usage by reference code. I also track the postage account in my financial software (e.g. QuickBooks or Quicken) so I can keep detailed records of each mail expenditure, not to mention, I can flag these charges as “billable” so I can charge them back to my clients or against projects. Hope this helps.

  122. Goblue562
    March 22nd, 2011 at 11:04 | #122

    Funny, I can still print out my postage.. Call the tech line and they’ll talk you through it.

  123. stampscomblog
    March 17th, 2011 at 07:25 | #123

    Hi Beth,

    If your postage was printed with Stamps.com, you should be able to give it your local letter carrier on their daily drop off. Also, if you have printed Priority Mail International or Express Mail International, you can schedule a free carrier pick up.

    Hope this helps!
    Thanks,
    Eric
    Stamps.com

  124. stampscomblog
    March 17th, 2011 at 07:16 | #124

    Hi AwesomePossumJewels,

    The USPS has restrictions on certain types of liquids such as flammable or hazardous materials. But you can ship regular liquids. Here are some definitions from the USPS Domestic Mail Manual:

    Liquids
    Mailers must mark the outer container of a mailpiece containing liquid to indicate the nature of the contents. Mailers must package and mail liquids under the following conditions:

    a. Use screw-on caps, soldering, clips, or similar means to close mailpieces containing liquids. Do not use only friction-top closures (push-down types).

    b. Liquids in steel pails and drums with positive closures, such as locking rings or recessed spouts under screw-cap closures, may be mailed without additional packaging.

    c. Package glass and other breakable containers of liquid with a capacity of more than 4 fluid ounces according to the following requirements:

    1. Cushion the primary container with material sufficient to absorb all leakage in case of breakage.

    2. Place the primary container inside another sealed, leak proof container (secondary container), such as a can or plastic bag.

    3. Use an outer mailing container that is strong enough to protect the contents.

    d. As an alternative to 2.4c above, mailers may use containers certified by the International Safe Transit Association (ISTA) that passed ISTA’s Test Procedure 3A. Mailers must provide their ISTA 3A Package-Product Certification Notice at the time of mailing as verification that the mailpieces they are submitting passed the required performance test.

    Hope this helps!
    Eric
    Stamps.com

  125. Kickbooty
    March 17th, 2011 at 05:40 | #125

    I do not appreciate no longer being able to print out or download a full years worth report of my postage use. Yeah, I just have the Basic plan so I’d have to upgrade to be able to get that feature. What makes me mad is I used to be able to do it in previous years until Stamps.com went to great effort to make that an upgrade feature at greater cost to the consumer. No, I’m not going to upgrade because I am a low volume user. The report function comes in handy when doing taxes which I am in the middle right now. You pay for something with certain bells and whistles and then they take away some of the bells and whistles because they want you to pay more. Not fair.

  126. Campber42
    March 17th, 2011 at 03:26 | #126

    I haven’t had this problem. I ship about 1/3 of my orders to Europe, Canada, and Australia. Using the International shiping option and aplying the compleated and printed CN22 in a poly bag as the shipping lable, I have never had a problem with just droping it in the mail. I tried printing the CN22 directly on the envelope once. That didn’t fly.

  127. AwesomePossumJewels
    March 16th, 2011 at 15:37 | #127

    I was told by postal official that “liquids” were against their rules and NOT acceptable.

  128. March 16th, 2011 at 13:57 | #128

    I wish they would make a work around for International postage under 13 oz or over! The labels on stamps.com are still trackable (with sender’s info). It’s annoying to stand in line when I have printed a 1 oz package for an overseas customer and it should be just ready to drop in the box!

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