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How to Apply for a Mail-In Postage Refund (Video)

August 1st, 2014 No comments

If you have a postage misprint where you print on the back of your NetStamps label sheet, or you print incorrectly on the front, you will need to mail-in a postage refund request to  Watch this video to see how easy the mail-in refund process is.

The U.S. Postal Service manages all refunds for postage misprints, and they require physical proof of the misprint for the following items:

  • Misprints on the FRONT of any NetStamps label sheet
  • Misprints on the BACK of any NetStamps label sheet
  • Misprints on any mailing label
  • Misprints on any envelope with postage printed directly on the envelope

Shipping labels that have been misprinted that include a USPS Tracking barcode are eligible for Electronic Refunds.  The entire postage refund process can be handled inside the software or web site.

Get more info on Postage Refunds Chairman & CEO Ken McBride Wins 2014 Ernst & Young Entrepreneur Of The Year Award

July 25th, 2014 No comments
EY Award Ken McBride June 2014 300x420 Chairman & CEO Ken McBride

Ernst & Young recently announced that Chairman and CEO Ken McBride has received the 2014 EY Entrepreneur Of The Year™ Award in the Business Services category for the Greater Los Angeles area.

The award recognizes outstanding entrepreneurs who demonstrate excellence and extraordinary success in areas such as innovation, financial performance, and personal commitment to their businesses and communities.

Ken McBride was selected by an independent panel of judges, and the award was presented at a 700 person black-tie Gala at the Beverly Hilton Hotel in Beverly Hills, California on June 17, 2014.

Now in its 28th year, the EY Entrepreneur Of The Year Awards Program has honored the inspirational leadership of  such entrepreneurs as Howard Schultz of Starbucks Coffee Company, Pierre Omidyar of eBay, Inc., and Mindy Grossman of HSN. Recent US national winners include Reid Hoffman and Jeff Weiner of LinkedIn; Hamdi Ulukaya, founder of Chobani; and 2013 winner Hamid Moghadam, CEO and Chairman of Prologis.

About EY Entrepreneur Of The Year

EY Entrepreneur Of The Year is the world’s most prestigious business award for entrepreneurs. The unique award makes a difference through the way it encourages entrepreneurial activity among those with potential and recognizes the contribution of people who inspire others with their vision, leadership and achievement. As the first and only truly global award of its kind, Entrepreneur Of The Year celebrates those who are building and leading successful, growing and dynamic businesses, recognizing them through regional, national and global awards programs in more than 145 cities in more than 60 countries. For more information, please visit

Tips on Staying Organized for Small Business Owners

July 11th, 2014 No comments

blog602Do you know where your important documents are? As a small business owner, you have to deal with many important documents like your tax forms, lease agreements, mortgage papers, receipts, invoices, purchase orders and more! Are they all together in one safe, organized place? Probably not. You most likely have some of your documents stored in a filing cabinet at home, some others in your desk at the office, and your digital files floating around various email accounts, hard drives, and cloud storage services. The more advanced the world gets, the harder it seems to be to keep everything together.

How to Stay Organized?

Tip 1: Invest in an advanced digital filing system, like Neat. It gives you one place to store all your important information, and helps make that information easier to find, use, and share with others.

Tip 2:  Set up your scanner near where you open your mail. Anything that’s worth keeping goes into the scanner, where it’s digitized. The information is safe, and the physical mail can go straight to the recycling bin.

Tip 3: Integrate organization into your routine. Make it a habit to find 30 minutes every week to file away your important documents. Don’t let the pile grow!

Benefits of Using A Digitized Scanning Solution

  • When it’s time to find that important piece of mail, just sign into your computer, phone or cloud and it’s there. No more rifling through piles of paper or trying to remember where you stashed something “so you wouldn’t lose it.”
  • It’s easy to use and include in your routine!
  • The time savings are immense. Once you begin using a digitized scanning solution, you will free up additional time almost immediately.

The Neat Solution: Smarter than the Average Scannerneat_logo

Neat does more than just store and organize your documents. It actively parses the information you send it, pulling key information like contact info from business cards or tax amount, total, and vendor name from receipts. This information becomes easy to use – export it to other programs, instantly generate expense reports, and more. Just try doing that with paper.

It doesn’t matter if your information comes from paper or from a digital source; everything has a home in Neat. Between their smart scanners and their easy-to-use cloud service, Neat gives you a way to get everything into the same database. That means whether you need to find a digital receipt, a scanned copy of an invoice, or whatever else – if it’s important, you’ll know it’s in Neat.


Categories: Small Business Marketing Tags:

USPS Submits Proposal for Priority Mail Price Cut

July 2nd, 2014 No comments

blog_usps-logoOn July 1, the U.S. Postal Service submitted a proposal to the Postal Regulatory Commission (PRC) to reduce prices for Priority Mail. If approved, the reduced rates would go into effect on September 7, 2014.

The pricing reductions would only apply to Commercial Base rates (online postage) and Commercial Plus rates. The price reductions focus on packages weighing between 5 lbs. and 26 lbs. for Commercial Base rates with some of the cost savings being as high as $14.89 per package  (20 lb. package, Zone 5). For Commercial Plus rates, the reductions will focus on packages weighing between 3 lbs. and 40 lbs. with cost savings being as high as $10.92 per package (30 lb. package, Zone 4).  Regional Rate Box C is also seeing prices lowered for packages traveling from Zone 1 & 2 through Zone 5.



The PRC must review and approve the prices before they become effective on September 7, 2014. More information is available at

Categories: USPS News Tags:

Customer Spotlight: Loose Petals

June 24th, 2014 No comments

headerKaren Young, owner of Loose Petals shares her story – How she started her small business, what challenges she faced, how she overcame them and how helped her streamline her shipping process. Tell us about your business?  How did you start?
Loose Petals is an independent publishing company.  As the owner and artist, I published my first line of cards 22 years ago.  Growing up in San Francisco, I was part of a group that found a niche selling art to retailers around the world.   My medium was 3-D art cards  and the  business model was wholesaling to boutiques and specialty stores such as Barneys, Nordstrom, and Anthropologie.  With the advancement of technology, Loose Petals is now selling cards, canvas prints,  posters  to customers all over the world.

photo_kyoung What challenges did you face as a small business owner?  How did you overcome these?
It’s hard being a one woman business, but I have a lot of help from good workers.  I am probably understaffed right now because my company has been growing, but I hope to bring more employees on board soon.  Also, as a small business owner adapting to economic trends is critical.  For example, after 2007 we saw the economic crisis coming and instead of folding, we increased more outside sales and began selling artwork on Etsy and creating new artworks including a collection of skyline posters of cities from around the world.  That effort certainly seems to have paid off today! How did you find out about
When my online business was growing, my staff did a lot of research.  We compared many online shipping services like, USPS Click N Ship and Endicia.  In the end, I went with because I liked the terms best. What did use prior to using  190568_Loose-Petals-Logo
Before using, I was using USPS Click N Ship.  To be honest, the interface wasn’t very user friendly.  I didn’t find the Support Team to be that great and moreover, we were always on hold for such a long time before we got a chance to speak to someone. took away all those problems! Did you have any challenges with, when you first started to use the software?
Not really!  I think works great.  We haven’t had any issues and if a question comes up or if I need help with a feature, I just call Support, which is excellent! What types of packages do you mail out with
Loose Petals sends out packages of all shapes and sizes!  The most common types of packages are flats and poster tubes.

190568_middle-images Besides printing postage, are there other features that have helped your business?
Being able to ship internationally without having to go to the Post Office is a huge benefit for us.  As we are expanding internationally, this is a really useful feature for us.  We can fill out customs forms and schedule pick ups from the office! What features of do you use the most and how have these helped streamline your shipping process?
The integration is a feature that we rely on everyday!  We ship orders from our Etsy store everyday and the integration makes importing orders, printing labels and posting back confirmation numbers so easy. What’s next for Loose Petals?
Loose Petals will continue to grow and expand into new markets!  We are partnering with other companies and exploring new business models.  Not only are we still wholesaling, but we are also continually drop shipping our posters for other e-commerce stores that specialize in unique gift products.  This year, we are introducing canvas prints of all our cities.  By adding our images to other Print On Demand sites, such as RedBubble, our customers will be able to purchase Loose Petals art on products for their homes.  I am also excited about the expansion of the skyline collection, as we add more cities to complete the entire collection.




Categories: Customer Profiles Tags: